Joseph Bracey
Concord
Summary
Punctual professional with several years of experience transporting and delivering goods to businesses and residences. Friendly and reliable individual possessing first-rate communication, navigational and time management abilities. Well-versed in efficiently loading and unloading delivery vehicle, maintaining cargo, vehicle and billing logs and building positive customer relationships. In-depth knowledge of handheld package scanner operations.
Responsible driver with several years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Route Driver
United Beverages of North Carolina LLC
Concord
03.2025 - Current
- Responded quickly to emergency situations while on the road.
- Assisted in loading and unloading freight from the truck at various locations throughout the day as needed.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Regularly communicated with dispatch regarding route progress and changes as needed.
- Delivered goods to customers in a timely and accurate manner.
- Followed DOT regulations when driving commercial motor vehicles.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Collected payments from customers when applicable.
- Ensured all deliveries were properly documented and signed for.
- Delivered customer orders and collected payments to keep accounts current.
- Maintained a clean and organized vehicle to uphold company image and ensure product integrity.
- Provided excellent customer service, addressing concerns and answering questions at delivery points.
Account Sales Manager
Red Bull
Charlotte
08.2024 - 03.2025
- Coached team members on best practices for communication with customers during the sales process.
- Managed customer accounts by providing timely updates on orders and shipments.
- Provided support to junior sales representatives by offering guidance on techniques for closing deals.
- Generated regular reports outlining progress towards meeting quarterly targets.
- Analyzed market trends to identify new opportunities for growth.
- Performed sales consultations and educated clients on products and services.
Sales Coke Merchandise
Coke Cola
Concord
05.2021 - 05.2022
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Completed day-to-day duties accurately and efficiently.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Performed regular price checks on select items throughout the store location.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
Education
GED -
Northwest Cabbarus
Concord , NC07-2020
Skills
- Customer service
- Freight handling
- Payment processing
- Account management
- Sales forecasting
- Supply chain coordination
- Team coaching
- Effective communication
- Problem resolution
- Strong work ethic
- Safe driving practices
Certification
- Class A
- Class c
Timeline
Route Driver
United Beverages of North Carolina LLC
03.2025 - Current
Account Sales Manager
Red Bull
08.2024 - 03.2025
Sales Coke Merchandise
Coke Cola
05.2021 - 05.2022
GED -
Northwest Cabbarus