Joseph Behre
Pisgah Forest
Summary
Developed exceptional customer service and inventory management skills in fast-paced coffee shop environment. Demonstrates proficiency in team leadership and quality control, seeking to transition these skills to new field. Aims to bring fresh perspective and drive operational improvements in new role.
Overview
2
2
years of professional experience
Work History
Coffee Manager
Ingles Markets Inc
10.2022 - 12.2023
- Learned coffee preparation techniques and equipment operation to ensure high-quality beverage production.
- Assisted in maintaining cleanliness and organization of work areas to promote safety and efficiency.
- Supported team in inventory management by monitoring stock levels and reporting discrepancies.
- Engaged with customers to provide product information and enhance overall service experience.
- Collaborated with staff to implement daily operational procedures, ensuring consistent service delivery.
- Observed experienced baristas to develop skills in crafting specialty coffee beverages and latte art.
- Participated in training sessions focused on product knowledge and customer service best practices.
- Adapted quickly to varying shifts and responsibilities, demonstrating flexibility within fast-paced environment.
- Built a strong sense of camaraderie among employees by fostering open communication and valuing individual contributions.
- Boosted customer satisfaction by implementing efficient service strategies and maintaining a clean, inviting atmosphere.
- Resolved customer issues promptly, demonstrating excellent problem-solving abilities and a commitment to exceptional service.
- Managed daily operations effectively, assigning tasks efficiently to maintain smooth workflow.
Barista
Ingles Markets Inc
07.2021 - 10.2022
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted customers with product selection, enhancing overall service experience.
Education
Associate of Science - Cyber Security
Blue Ridge Community College
Flat Rock06-2026
Skills
- Scheduling
- Operational efficiency
- Health and safety regulations
- Staff management
- Employee scheduling
- Computations
Timeline
Coffee Manager
Ingles Markets Inc
10.2022 - 12.2023
Barista
Ingles Markets Inc
07.2021 - 10.2022
Associate of Science - Cyber Security
Blue Ridge Community College
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