Joselyn Howe
Wilmington
Summary
Dynamic professional with a proven track record at Bojangles' Famous Chicken 'n Biscuits, excelling in customer service excellence and conflict resolution. Skilled in product restocking and drawer balancing, I fostered strong customer relationships, driving repeat business and enhancing sales through tailored recommendations. Committed to maintaining high standards in all tasks.
Overview
2
2
years of professional experience
Work History
Cashier/cook
Bojangles' Famous Chicken 'n Biscuits
12.2020 - 06.2021
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
Housekeeper
Drifters Reef Hotel
04.2019 - 12.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
Education
Pre Medical Sonography -
Cape Fear Community College
Wilmington, NC01-2027
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Money handling
- Conflict resolution
- Daily reporting
- Customer service excellence
- Team collaboration
Timeline
Cashier/cook
Bojangles' Famous Chicken 'n Biscuits
12.2020 - 06.2021
Housekeeper
Drifters Reef Hotel
04.2019 - 12.2020
Pre Medical Sonography -
Cape Fear Community College
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