Joselin Perez Avila
Raleigh
Summary
Dedicated employee with strengths in customer service. Highly motivated and reliable bilingual professional, with experience in meeting day-to-day challenges in a fast paced, high-pressured environment. Quick learner equipped with strong abilities, good multitasking skills, patience and exceptional work ethic. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Cashier
Slice Of Ny Pizzeria
Knightdale
08.2024 - Current
- Trained new cashiers on operational procedures and systems.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers promptly and responded to questions.
Server Team Lead
Tacos & Mariscos Vallarta
07.2021 - 09.2024
- Trained new team members, and developed staff to meet performance standards.
- Maintains working knowledge of the company's policies and procedures.
- Participates as an excellent team member to accomplish goals and objectives established by company.
- Worked in coordination to ensure that shift ran smoothly.
- Monitored new server performance and offered continuous support throughout training period.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Established and maintained positive relationships with co-workers to drive successful outcomes.
Early Childhood Internship
Hayes Barton Baptist Church
11.2022 - 05.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Received positive feedback from supervisors, reflecting strong commitment to personal growth and development throughout internship program.
- Gained practical experience in working with Pre-K children and maintaining overall safe work environment.
- Delivered high-quality work consistently, demonstrating commitment and dedication to internship program.
- Assisted colleagues & students in their tasks when needed, fostering a supportive work environment.
Education
High School Diploma -
Needham Broughton Magnet High School
Raleigh, NC06-2023
Skills
- Bilingual (English & Spanish) Excellent Written and Verbal Communication
- Team collaboration
- Friendly, Positive Attitude
- Calm Under Pressure
- Teamwork and Collaboration
- Strong Work Ethic
- Dependable and Responsible
- Multitasking
- Organization and Time Management
Languages
- English
- Spanish
Timeline
Cashier
Slice Of Ny Pizzeria
08.2024 - Current
Early Childhood Internship
Hayes Barton Baptist Church
11.2022 - 05.2023
Server Team Lead
Tacos & Mariscos Vallarta
07.2021 - 09.2024
High School Diploma -
Needham Broughton Magnet High School