Josef Spates
Charlotte
Summary
Dynamic professional with a versatile background in retail and food service. Recognized for strong teamwork and problem-solving abilities, ready to leverage skills to enhance customer experiences and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
Fayetteville
03.2025 - Current
- Assisted customers in selecting footwear and apparel at popular retail locations.
- Processed transactions accurately using point-of-sale systems in busy environments.
- Collaborated with team members to ensure a positive shopping experience for all visitors.
- Greeted customers and provided exceptional customer service.
Shift Leader
Firehouse Subs
Charlotte
06.2020 - 08.2024
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on food preparation and customer service standards.
- Promoted a positive team environment through effective communication and support.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
Education
Some College (No Degree) - Psychology
Fayetteville State University
Fayetteville, North Carolina, NCSkills
- Team leadership
- Communication skills
- Customer service
- Problem solving
- Listening skills
- Teamwork and collaboration
Certification
Servsafe
Accomplishments
Eagle Scout- Boy Scouts
Timeline
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
03.2025 - Current
Shift Leader
Firehouse Subs
06.2020 - 08.2024
Some College (No Degree) - Psychology
Fayetteville State University