Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Rivera

Apex

Summary

Highly determined professional with a proven track record in customer service, sales, and negotiation. Possesses excellent verbal and written communication skills. Goal-oriented and dependable. Seeking an opportunity to expand skills and contribute to the success of a company. Demonstrates exceptional documentation, measuring, and photography skills. Interested in joining a family-oriented company that offers room for advancement.

Overview

8
8
years of professional experience

Work History

Foreman

Rivera Home Remodeling
12.2024 - Current

Ran shifts effectively to ensure quality craftsmanship and customer satisfaction.

Oversaw employees to verify all details were accounted for as well as ensuring safe and compliant job sites.

Prioritized open and transparent communication with clients to guarantee their needs have been heard.

Performed thorough quality control checks across all areas within the project.

Reviewed all project details to specify and provide correct materials as well as equipment needed for each project.

Addressed any issues between employees and clients to provide a healthy and mutual understanding.

Established clear priorities and standards within the team to achieve high quality of production.

Verified completed projects met appropriate expectations, quality, and cost estimates.

Certified Field Inspector

Tar Heel Basement Systems
02.2024 - 11.2024
  • Completed thorough written descriptions and took photographs to document conditions.
  • Drafted detailed reports on findings of inspections.
  • Examined relevant documents prior to inspections in order to become acquainted with property features.
  • Played an active role in team meetings and training sessions focused on enhancing technical competencies and staying up-to-date on industry trends, policies, and procedures.
  • Performed detailed analysis of property conditions using specialized equipment for accurate diagnostic results that informed decision-making processes for stakeholders involved.
  • Implemented a systematized approach to report writing that effectively communicated key findings following site visits.

Foreman

Rivera Home Remodeling
09.2017 - 12.2023
  • Ran shifts effectively to promote quality craftsmanship and customer service
  • Oversaw worker activities and verified quality of work performed to maintain safe, compliant sites
  • Enhanced client satisfaction through transparent communication.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Addressed issues with employees and customers to manage healthy conflict resolutions.
  • Established clear priorities and production quality standards.
  • Verified completed projects met approved time, quality, and cost estimates.

Education

Apex High School
Apex, NC

Skills

  • Team Leadership
  • Negotiation
  • Budget Control
  • Customer service
  • Relationship Building
  • Customer Success Management
  • Product and Service Knowledge
  • Documenting evidence
  • Writing reports
  • Photography
  • Remediation plans

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Foreman

Rivera Home Remodeling
12.2024 - Current

Certified Field Inspector

Tar Heel Basement Systems
02.2024 - 11.2024

Foreman

Rivera Home Remodeling
09.2017 - 12.2023

Apex High School
Jose Rivera