Jose Rico-Martinez
Marion
Summary
Dynamic leader with over three years of experience in graphic design, excelling in marketing and web design projects. Proven track record of delivering high-quality results that align with client objectives while managing diverse design tasks. Known for reliability and competence, consistently ensuring project success through a focused and strategic approach. Seeking to leverage expertise in a challenging role that enhances creative output and drives business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Spanish Course Translator
Mcdowell Technical Community College
Marion
10.2024 - Current
- Accurately translate instructional content, assessments, and multimedia materials from English to Spanish.
- Ensure translations maintain the educational intent, tone, and clarity of the original content for Spanish-speaking learners.
Online Grocery Pickup & Delivery Associate
Walmart
08.2021 - Current
- I have been offered a Team Lead position which is a level of manager
- Communicated customer complaints, requests and feedback to company management.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
Digital Literacy Instructor
McDowell Technical Community College
Marion
05.2024 - 09.2024
- Delivered Spanish courses at McDowell Technical Community College to enhance comprehension of modern technology.
- Supplied free online resources and physical locations for device use.
- Monitored student progress through formative assessment tools such as quizzes and tests.
- Determined training needs of each student through academic assessments.
Human Resource Management Intern
Columbia Forest Products
Greensboro
06.2024 - 08.2024
- Executing specialized initiatives while applying HR management skills.
- Analyzed employee feedback data and developed actionable plans to increase satisfaction.
- Established connections with local resources and strengthened network relationships for future company support.
- Reviewed resumes and applications to identify qualified candidates for various roles.
- Identified opportunities for improving existing HR policies and procedures based on feedback from employees or external sources.
- Converted numerous documents into Spanish, including employee handbook.
Education
Bachelors of Arts - Business Management
Lenoir-Rhyne University
Hickory, NC05.2025
High School Diploma - Honors
McDowell Early College
Marion, NC05.2023
Associate of Arts - Honors
McDowell Technical Community College
Marion, NC05.2023
Associate of Science - Honors
McDowell Technical Community College
Marion, NC05.2023
Operations Management Certificate - Honors
McDowell Technical Community College
Marion, NC05.2023
Skills
- Leadership
- Problem solving
- Management
- Customer service
- Goal-oriented
- Customer engagement
- FLUENT IN [Spanish]
Hobbies and Interests
- I admire traveling and am always willing to explore new cultures throughout the world.
- I enjoy going on hikes and admiring the peace of earth.
Languages
- English
- Spanish
Certification
- OSHA 10 hour
- Digital Navigator Essentials Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Spanish Course Translator
Mcdowell Technical Community College
10.2024 - Current
Human Resource Management Intern
Columbia Forest Products
06.2024 - 08.2024
Digital Literacy Instructor
McDowell Technical Community College
05.2024 - 09.2024
Online Grocery Pickup & Delivery Associate
Walmart
08.2021 - Current
Bachelors of Arts - Business Management
Lenoir-Rhyne University
High School Diploma - Honors
McDowell Early College
Associate of Arts - Honors
McDowell Technical Community College
Associate of Science - Honors
McDowell Technical Community College
Operations Management Certificate - Honors
McDowell Technical Community College
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