JOSE PONCE
Dudley
Summary
Results-oriented Shipping Supervisor with extensive experience in supply chain management and logistics. Proven ability to create efficient shipping schedules in high-volume environments, ensuring timely deliveries and compliance with regulations. Committed to fostering a culture of safety and employee well-being while driving productivity through effective team leadership and problem-solving skills. Seeking to leverage expertise in a dynamic organization that values growth and advancement.
Overview
19
19
years of professional experience
Work History
Shipping Supervisor
Mount Olive Pickle
MOUNT OLIVE
06.2013 - Current
- Supervised daily shipping operations to ensure timely order fulfillment.
- Coordinated with logistics partners for efficient transportation and delivery schedules.
- Managed inventory levels and organized stock for optimal shipping processes.
- Trained staff on shipping procedures and safety protocols for compliance.
- Implemented process improvements to enhance operational efficiency in shipping.
- Collaborated with production teams to align shipping with product availability.
- Resolved shipping discrepancies by investigating issues and coordinating solutions.
- Conducted regular audits of inventory levels stored in warehouses to ensure accuracy.
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Maintained records of all outgoing shipments, ensuring that they were accurate and complete.
- Ensured safety protocols were followed when loading and unloading trucks or containers.
- Monitored staff performance to ensure compliance with company policies and procedures regarding packaging, labeling, and shipping deadlines.
- Provided training to new employees on proper operation of packing equipment and safety protocols.
- Developed inventory control systems to track incoming and outgoing shipments.
- Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
- Resolved customer complaints related to shipment discrepancies or delays in a timely manner.
- Assisted in developing strategies for improving efficiency within the shipping department.
- Analyzed data from customer feedback surveys to determine areas needing improvement in the shipping department.
- Tracked and reconciled warehouse inventory, slashing unchecked supply errors.
- Checked loaded materials compared to work orders for correctness.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Monitored workers and reviewed completed work for proper performance.
- Informed upper management or department heads of items loaded or problems encountered.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Reported employee time, job expenses and inspections results in work records.
- Presented and explained work orders to team.
- Held staff meetings to share project information and address specific issues.
- Inspected equipment for wear, specifications adherence and issues.
- Assessed job sites to determine work needed.
- Completed or assisted with difficult or skilled tasks.
TEAM LEAD
Uchiyama American
DUDLEY
01.2010 - 12.2012
- Oversaw daily operations and workflows for team efficiency.
- Trained and mentored new team members on best practices.
- Implemented process improvements to enhance production quality.
- Coordinated schedules and resources to meet project deadlines.
- Ensured compliance with safety regulations and company policies.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated tasks appropriately according to individual skill sets.
- Motivated staff through positive reinforcement techniques.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Swing Manager
MCDONALDS
GOLDSBORO
01.2007 - 12.2009
- Supervised team members during peak hours to ensure efficient service.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels and restocked supplies to maintain workflow efficiency.
- Ensured compliance with food safety regulations and cleanliness standards.
- Assisted in resolving customer complaints to maintain satisfaction levels.
- Monitored daily operations to identify areas for process improvement.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Resolved customer complaints in a professional manner while upholding company standards.
- Monitored inventory levels to ensure adequate stock for customers' needs.
- Monitored cash registers throughout shifts; reconciled tills at end of each shift according to company policy.
- Inspected all areas of the store regularly to ensure they were clean and properly stocked.
- Supervised teams' work to maintain consistent quality and performance levels.
- Trained workers to close skill gaps and improve overall productivity.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw food preparation, production and presentation according to quality standards.
Education
Some College (No Degree) - Mechatronics
Wayne Community College
Goldsboro, NCSkills
- Inventory management
- Shipping compliance
- Process improvement
- Quality assurance
- Logistic coordination
- Workflow optimization
- Staff training
- Effective communication
- Problem solving
- Performance monitoring
- Time management
- Warehouse operations
- Shipping procedures
- Warehouse management
- Warehouse oversight
- Staff management
- Order fulfillment
- Stock control
- Employee supervision
- Receiving processes
- Safety standards
- Positive attitude
- Teamwork and collaboration
- Equipment inspection
- Freight examination
- Workflow coordination
- Facility management
- Work scheduling
- Records maintenance
- Order picking and processing
- Job site management
- Quality control
- Time management abilities
- Teamwork
- Cost reduction
- Personnel management
- Basic mathematics
- Problem-solving
- Excellent communication
- Hand and power tools
- Analytical skills
- Equipment maintenance
- Operational efficiency
- Freight inspection
- Problem-solving aptitude
- Multitasking Abilities
- Strategic planning
- Workplace safety
- Assignment delegation
- Task prioritization
- Team collaboration
- Information verification
- Production planning
- Operating [equipment]
- Conflict resolution
- Team building
- Staff supervision
Affiliations
- I love to build small projects
- i enjoy new and personal challanges
- i love learning new things in all accpects
Languages
English
Professional
Spanish
Professional
Timeline
Shipping Supervisor
Mount Olive Pickle
06.2013 - Current
TEAM LEAD
Uchiyama American
01.2010 - 12.2012
Swing Manager
MCDONALDS
01.2007 - 12.2009
Some College (No Degree) - Mechatronics
Wayne Community College