Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

JOSE PONCE

Dudley

Summary

Results-oriented Shipping Supervisor with extensive experience in supply chain management and logistics. Proven ability to create efficient shipping schedules in high-volume environments, ensuring timely deliveries and compliance with regulations. Committed to fostering a culture of safety and employee well-being while driving productivity through effective team leadership and problem-solving skills. Seeking to leverage expertise in a dynamic organization that values growth and advancement.

Overview

19
19
years of professional experience

Work History

Shipping Supervisor

Mount Olive Pickle
MOUNT OLIVE
06.2013 - Current
  • Supervised daily shipping operations to ensure timely order fulfillment.
  • Coordinated with logistics partners for efficient transportation and delivery schedules.
  • Managed inventory levels and organized stock for optimal shipping processes.
  • Trained staff on shipping procedures and safety protocols for compliance.
  • Implemented process improvements to enhance operational efficiency in shipping.
  • Collaborated with production teams to align shipping with product availability.
  • Resolved shipping discrepancies by investigating issues and coordinating solutions.
  • Conducted regular audits of inventory levels stored in warehouses to ensure accuracy.
  • Supervised shipping personnel to ensure efficient and accurate completion of tasks.
  • Maintained records of all outgoing shipments, ensuring that they were accurate and complete.
  • Ensured safety protocols were followed when loading and unloading trucks or containers.
  • Monitored staff performance to ensure compliance with company policies and procedures regarding packaging, labeling, and shipping deadlines.
  • Provided training to new employees on proper operation of packing equipment and safety protocols.
  • Developed inventory control systems to track incoming and outgoing shipments.
  • Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
  • Resolved customer complaints related to shipment discrepancies or delays in a timely manner.
  • Assisted in developing strategies for improving efficiency within the shipping department.
  • Analyzed data from customer feedback surveys to determine areas needing improvement in the shipping department.
  • Tracked and reconciled warehouse inventory, slashing unchecked supply errors.
  • Checked loaded materials compared to work orders for correctness.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
  • Monitored workers and reviewed completed work for proper performance.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
  • Reported employee time, job expenses and inspections results in work records.
  • Presented and explained work orders to team.
  • Held staff meetings to share project information and address specific issues.
  • Inspected equipment for wear, specifications adherence and issues.
  • Assessed job sites to determine work needed.
  • Completed or assisted with difficult or skilled tasks.

TEAM LEAD

Uchiyama American
DUDLEY
01.2010 - 12.2012
  • Oversaw daily operations and workflows for team efficiency.
  • Trained and mentored new team members on best practices.
  • Implemented process improvements to enhance production quality.
  • Coordinated schedules and resources to meet project deadlines.
  • Ensured compliance with safety regulations and company policies.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Delegated tasks appropriately according to individual skill sets.
  • Motivated staff through positive reinforcement techniques.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Swing Manager

MCDONALDS
GOLDSBORO
01.2007 - 12.2009
  • Supervised team members during peak hours to ensure efficient service.
  • Trained new staff on customer service standards and operational procedures.
  • Managed inventory levels and restocked supplies to maintain workflow efficiency.
  • Ensured compliance with food safety regulations and cleanliness standards.
  • Assisted in resolving customer complaints to maintain satisfaction levels.
  • Monitored daily operations to identify areas for process improvement.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Resolved customer complaints in a professional manner while upholding company standards.
  • Monitored inventory levels to ensure adequate stock for customers' needs.
  • Monitored cash registers throughout shifts; reconciled tills at end of each shift according to company policy.
  • Inspected all areas of the store regularly to ensure they were clean and properly stocked.
  • Supervised teams' work to maintain consistent quality and performance levels.
  • Trained workers to close skill gaps and improve overall productivity.
  • Assisted staff by serving food and beverages or bussing tables.
  • Oversaw food preparation, production and presentation according to quality standards.

Education

Some College (No Degree) - Mechatronics

Wayne Community College
Goldsboro, NC

Skills

  • Inventory management
  • Shipping compliance
  • Process improvement
  • Quality assurance
  • Logistic coordination
  • Workflow optimization
  • Staff training
  • Effective communication
  • Problem solving
  • Performance monitoring
  • Time management
  • Warehouse operations
  • Shipping procedures
  • Warehouse management
  • Warehouse oversight
  • Staff management
  • Order fulfillment
  • Stock control
  • Employee supervision
  • Receiving processes
  • Safety standards
  • Positive attitude
  • Teamwork and collaboration
  • Equipment inspection
  • Freight examination
  • Workflow coordination
  • Facility management
  • Work scheduling
  • Records maintenance
  • Order picking and processing
  • Job site management
  • Quality control
  • Time management abilities
  • Teamwork
  • Cost reduction
  • Personnel management
  • Basic mathematics
  • Problem-solving
  • Excellent communication
  • Hand and power tools
  • Analytical skills
  • Equipment maintenance
  • Operational efficiency
  • Freight inspection
  • Problem-solving aptitude
  • Multitasking Abilities
  • Strategic planning
  • Workplace safety
  • Assignment delegation
  • Task prioritization
  • Team collaboration
  • Information verification
  • Production planning
  • Operating [equipment]
  • Conflict resolution
  • Team building
  • Staff supervision

Affiliations

  • I love to build small projects
  • i enjoy new and personal challanges
  • i love learning new things in all accpects

Languages

English
Professional
Spanish
Professional

Timeline

Shipping Supervisor

Mount Olive Pickle
06.2013 - Current

TEAM LEAD

Uchiyama American
01.2010 - 12.2012

Swing Manager

MCDONALDS
01.2007 - 12.2009

Some College (No Degree) - Mechatronics

Wayne Community College
JOSE PONCE