Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose J Oquendo

Fayetteville

Summary

Experienced assistant manager and manager with over 10 years experience in gas station, valetparking and electric and hvac company. Excellent reputation for resolving problems and improving customer satisfaction. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn and grow. Full bilingual (English, Spanish). Experience in automotive mechanics, electricity, hvac and handy man.

Overview

18
18
years of professional experience

Work History

Project Manager

IDO Electric Heating & Cooling
06.2021 - Current
  • Developed loyal and highly satisfied customer base through proactive managment of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed and allocated staff and material resources to meet production goals.
  • Oversaw day-to-day operations, including supervising multiple person team across more than 1 site.

Assistant Manager

USA Parking
02.2015 - 06.2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Manager of Operations

Rexville Gas Station (Gulf)
06.2007 - 04.2018
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Managed and allocated staff and materials resources to meet production goals.
  • Generated comprehensive reports regarding incidents, events and important business matters.
  • Oversaw day-to-day operations, including supervising 5-person team across 1 site.
  • Maintained constructive client and vender relationships.

Education

Refrigeration And Air Conditioning

Professional Technical Institution, Inc.
Bayamon Puerto Rico
01-2021

Technology in Automotive Mechanics

Automeca Technical College
Bayamon Puerto Rico
06-2006

Skills

  • Manager support
  • Idea exchange
  • Active listening
  • Self motivation
  • Decission making
  • Mind mapping
  • Team work
  • Responsibility
  • Professionalism
  • Full bilingual
  • Mentoring
  • Decision making

Timeline

Project Manager

IDO Electric Heating & Cooling
06.2021 - Current

Assistant Manager

USA Parking
02.2015 - 06.2021

Manager of Operations

Rexville Gas Station (Gulf)
06.2007 - 04.2018

Refrigeration And Air Conditioning

Professional Technical Institution, Inc.

Technology in Automotive Mechanics

Automeca Technical College
Jose J Oquendo