Jose Luis Morelos Hernandez
Summary
Motivated and customer-focused professional with a strong background in tire services and vehicle maintenance. Expertise in tire installation, customer service, and vehicle maintenance. Aims to contribute knowledge and skills to Discount Tire. Dedicated to helping customers maintain vehicle safety and performance with exceptional serviceman excited to join a team that values quality workmanship and prioritizes customer satisfaction.
Overview
2
2
years of professional experience
Work History
Automotive Technician
Discount Tire
04.2023 - Current
- Installed, balanced, and repaired tires for passenger vehicles, light trucks, and SUVs
- Conducted tire rotations, balancing, and alignment services to ensure optimal vehicle performance and safety
- Diagnosed and repaired flat tires and recommended tire replacements based on wear patterns
- Ensured all work was completed efficiently while adhering to safety guidelines and customer satisfaction
- Used tire-changing equipment and other tools to complete services in a timely manner
- Provided excellent customer service, answering questions about tire care, maintenance, and product options
- Assisted with tire sales and upselling additional products such as warranties, valve stems, and tire protection services
Education
Automotive Systems Technology - Automotive Technician
Durham Technical Community College
Durham, NC08-2025
High School diploma - undefined
Hillside New Tech High School
Durham, NC05.2022
Skills
- Preventive Maintenance
- Hand and Power Tools Operation
- Problem-solving
- Vehicle Inspections & Safety Checks
- Knowledge of safety regulations and procedures
- Strong troubleshooting and problem-solving skills
- Ability to work independently during night shifts
- High attention to detail and precision
- Strong time management and organization skills
- Customer service excellence
Additional Skills
- Ability to work in a physically demanding environment
- Strong communication skills
Languages
Spanish
Native or Bilingual
Timeline
Automotive Technician
Discount Tire
04.2023 - Current
High School diploma - undefined
Hillside New Tech High School
Automotive Systems Technology - Automotive Technician
Durham Technical Community College
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