Jose Flores
Charlotte,NC
Summary
Dynamic Distribution Manager with extensive experience at Motion Industries, excelling in inventory management and performance metrics. Proven track record in enhancing warehouse operations and compliance with health and safety standards. Skilled in team leadership and process improvement, driving operational efficiency and customer satisfaction. Committed to building high-performing teams and achieving strategic goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Distribution Manager
Motion Industries
06.2022 - Current
- • Manages inventory accuracy, stock replenishment, and storage practices to minimize disruptions and meet customer demand.
- •Build teams and
- • Monitors and drives key performance indicators (KPIs) such as on-time delivery, order accuracy, labor productivity, and cost control.
- • Implements and enforces health and safety standards to maintain compliance with regulatory requirements and company policies.
- • Develops and executes strategic plans to improve warehouse processes, reduce operational costs, and enhance service capabilities.
- • Leads recruiting, training, and development initiatives to build high-performing distribution teams.
- • Manage warehouse manager and supervisors
- • Performs other duties as assigned.
- Developed and maintained knowledgeable and productive team of employees.
- Implemented process improvements, enhancing operational efficiency and reducing lead times.
Warehouse Manager
Motion Industries
02.2021 - 06.2022
- Oversaw daily warehouse operations to ensure timely order fulfillment and inventory accuracy.
- Implemented safety protocols, reducing workplace incidents and enhancing employee well-being.
- Trained and mentored staff on best practices for inventory management and equipment handling.
- Streamlined shipping processes, improving delivery times and customer satisfaction levels.
- Implemented safety protocols, reducing workplace incidents and promoting a secure environment.
Customer Service Representative
Motion Industries
01.2018 - 02.2021
- Resolved customer inquiries using CRM systems to enhance satisfaction and retention.
- Trained new representatives on company policies and customer service best practices.
- Collaborated with sales teams to identify and address client needs effectively.
- Worked closely with the Operation's manager on identifying the needs of the business.
- Trained with each department at the Sales Office, Warehouse, delivery drivers, Operation manager, Branch Manger, Account Reps. To understand all facets of the sales business.
Warehouse Lead
Motion Industries
01.2003 - 12.2017
- Oversaw daily warehouse operations, ensuring efficient workflow and timely order fulfillment.
- Trained and mentored team members on safety protocols and operational procedures.
- Implemented process improvements to enhance inventory accuracy and reduce discrepancies.
- Coordinated with several departments responsibilities:
- Order Picking-Over see 25 associates to nsure all customer orders are fulfilled accurately and timely. Manage the team and flow of assignment's .
- Inbound Receiving -Work with carriers to schedule deliveries and to manage the inbound freight.
- SHipping
- Trained employees on equipment operation and safety protocols.
- Coordinated with suppliers on labeling and packaging issues.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw daily operations and shipping and handling processes.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Pathway receiving-
- Used hand-held scanners and physical logs to accurately track item movements.
- Equipment management, all PC's, RF scanners, printers training and including training and record keeping all equipment.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Opening and closing trailers through WMS preparing for following day
Counter Salesperson
Motion Industries
01.1999 - 01.2001
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Processed orders accurately using inventory management systems to ensure timely fulfillment.
- Maintained product knowledge to assist customers in selecting appropriate components and solutions.
- Collaborated with warehouse staff to streamline order picking and delivery processes.
- Training - Power Transmission Bearings and Application
- Oversee the Hose division operation
Education
High School Diploma -
Chicago Hight Scholl For Metropolitan Studies
Chicago, ILSkills
- Inventory management
- Performance metrics
- Health and safety compliance
- Warehouse operations
Accomplishments
- Was instrumental in opening our second market distribution center.
- Developed a team from the bottom up to have a sustainable future for the organization
- Achieved a safety audit of 98%
- Our deliveries maintaining at 99.5%
- Maintain a partnership with our sales team to ensure that we meet the demands of our customers.
Certification
Power transmission
Bearing applications
Impact Leadership program
Mentee Program
Office APP
- Excel
- Word
Languages
Spanish
Native or Bilingual
Timeline
Distribution Manager
Motion Industries
06.2022 - Current
Warehouse Manager
Motion Industries
02.2021 - 06.2022
Customer Service Representative
Motion Industries
01.2018 - 02.2021
Warehouse Lead
Motion Industries
01.2003 - 12.2017
Counter Salesperson
Motion Industries
01.1999 - 01.2001
High School Diploma -
Chicago Hight Scholl For Metropolitan Studies