Jorge A Urbina
Wilmington,NC
Summary
Dedicated Maintenance Technician with a proven track record at Harrington Square, excelling in HVAC troubleshooting and preventive maintenance. Recognized for enhancing tenant satisfaction through effective problem-solving and collaboration, leading to increased resident retention. Skilled in managing work orders and training junior staff, ensuring compliance with safety protocols and building codes.
Knowledgeable [Desired supervisor position] with solid background in maintaining and repairing apartment facilities. Possesses comprehensive understanding of plumbing, and electrical repairs, having successfully resolved numerous maintenance issues. Demonstrated problem-solving skills and effective communication in coordinating with tenants and management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Harrington Square
05.2019 - Current
- Conducted routine inspections and maintenance on HVAC systems to ensure optimal performance.
- Diagnosed and repaired electrical, plumbing, and mechanical issues to minimize downtime.
- Managed inventory of tools and replacement parts to streamline repair processes.
- Collaborated with team members to implement preventive maintenance schedules for equipment longevity.
- Improved response times for emergency repairs through efficient workflow management.
- Trained junior technicians on safety protocols and standard operating procedures for repairs.
- Documented maintenance activities and repairs in compliance with regulatory standards.
- Conducted routine inspections and maintenance of apartments to ensure safety and functionality.
- Diagnosed and repaired plumbing, electrical, and HVAC issues to enhance tenant satisfaction.
- Collaborated with property management to address tenant requests and improve service delivery.
- Trained junior technicians on best practices for maintenance tasks and safety protocols.
- Developed efficient workflows for apartment turnover processes to expedite readiness for new tenants.
- Maintained accurate records of maintenance activities, inventory, and work orders in tracking systems.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
Maintenance Technician
Tribute Properties
Wilmington, NC
06.2017 - 05.2019
- Conducted routine inspections and preventive maintenance on HVAC systems to ensure optimal functionality.
- Diagnosed and repaired electrical, plumbing, and mechanical issues to minimize downtime for residents.
- Collaborated with property management to address urgent maintenance requests in a timely manner.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Education
High School Diploma -
Technical Institute San Salvador El Salvador
San Salvador07-1985
Skills
- Troubleshooting skills
- Plumbing maintenance
- Work order management
- Pool maintenance
- HVAC troubleshooting
- Electrical troubleshooting
- Drywall repair
- Grounds maintenance
- Carpentry
- Plumbing
- Teamwork and collaboration
- Reliability
- Excellent communication
Certification
- EPA certified - 8 years - CPO 6years
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Maintenance Technician
Harrington Square
05.2019 - Current
Maintenance Technician
Tribute Properties
06.2017 - 05.2019
High School Diploma -
Technical Institute San Salvador El Salvador
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