Jordin Lawrence
Mooresville
Summary
Dynamic customer service professional with a proven track record at Santikos Entertainment, excelling in customer satisfaction and reliability. Demonstrated patience and composure in high-pressure situations, effectively resolving concerns and ensuring a welcoming environment. Skilled in processing transactions accurately while fostering positive customer interactions.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Santikos Entertainment
06.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
N/A - N/A
Pine Lake Preparatory
Mooresville, NCSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Santikos Entertainment
06.2024 - Current
N/A - N/A
Pine Lake Preparatory
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