Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Sheppard

Roanoke Rapids

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

4
4
years of professional experience

Work History

Route Sales Representative

Frito-Lay
Roanoke Rapids
07.2023 - Current
  • Delivered products to customers on established routes.
  • Managed inventory and replenished stock levels at customer locations.
  • Developed strong relationships with clients through regular communication.
  • Utilized effective problem solving skills when resolving customer issues.
  • Surpassed sales goals, optimizing profitability, and performance of assigned territory.

Sales Representative

Heaton Construction
Roanoke Rapids
02.2022 - 07.2023
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Seminar Coordinator

Benfield Financial
Rocky Mount
03.2021 - 01.2022
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed creative themes for events and created related activities to engage attendees.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Trained and supervised event staff to complete tasks on time.
  • Answered phone calls and answered questions from potential customers.
  • Acted as first point of contact and set appointments for prospective clients.

Education

High School Diploma -

Kipp Pride High School
Gaston, NC
06.2016

Skills

  • Technological Knowledge
  • Negotiation Tactics
  • Behavior Standards
  • Schedule Management
  • Strategic Planning
  • Safe vehicle operation
  • Excellent People Skills
  • Teamwork and Collaboration

Timeline

Route Sales Representative

Frito-Lay
07.2023 - Current

Sales Representative

Heaton Construction
02.2022 - 07.2023

Seminar Coordinator

Benfield Financial
03.2021 - 01.2022

High School Diploma -

Kipp Pride High School

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Jordan Sheppard