Jordan Schronce
Burgaw
Summary
Dynamic and results-oriented professional with extensive experience at Corning Incorporated, adept in mechanical skills and problem-solving abilities. Excelled in reducing downtime and enhancing machine output, demonstrating adaptability and a keen attention to detail. Proven track record in improving customer satisfaction and efficiently managing high-stakes situations.
Overview
6
6
years of professional experience
Work History
Splicing Technical Operator
Corning Incorporated
02.2023 - Current
- Reduced downtime by swiftly troubleshooting and resolving technical issues with machinery.
- Collaborated with cross-functional teams to ensure smooth workflow and meet deadlines for deliverables.
- Trained machine operators in correct use, calibration procedures and basic repairs.
- Optimized machine performance for increased output through regular maintenance and calibration.
Fiber Products Technical Operator
Corning Incorporated
09.2021 - 02.2023
- Reduced downtime by swiftly troubleshooting and resolving technical issues with machinery.
- Trained machine operators in correct use, calibration procedures and basic repairs.
- Streamlined workflow by organizing tools, materials, and workspace for maximum efficiency.
- Completed emergency fixes as stopgap until maintenance teams could conduct advanced repairs.
Auto Insurance Claims Adjuster
Progressive Casualty Insurance
09.2018 - 09.2021
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Developed positive relationships with policyholders, fostering trust through transparency during the claim process.
- Identified fraudulent activities through diligent investigation, protecting company assets from potential losses.
- Reduced claim processing time by efficiently investigating and evaluating insurance claims.
- Managed catastrophe situations effectively, addressing urgent claims needs quickly and compassionately.
Education
High School Diploma -
John T Hoggard High School
Wilmington, NC06-2006
Skills
- Mechanical skills
- Equipment operation
- Attention to detail
- Problem-solving abilities
- Adaptability and flexibility
- Task prioritization
- Self motivation
Timeline
Splicing Technical Operator
Corning Incorporated
02.2023 - Current
Fiber Products Technical Operator
Corning Incorporated
09.2021 - 02.2023
Auto Insurance Claims Adjuster
Progressive Casualty Insurance
09.2018 - 09.2021
High School Diploma -
John T Hoggard High School
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