Jordan Prairie
Raleigh
Summary
Hi! My name is Jordan, and I would love to be part of your team! I have worked in many positions focused on customer service and satisfaction. Other skills I use in the workplace include collaboration, communication, and proactivity. I thrive in finding innovative solutions and creating progress. I'm seeking a position that further develops my customer service skills and offers a team-based work environment. Knowledgeable in designing, preparing for, and executing events.
I am pursuing roles that present professional challenges and leverage interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
Forest City, NC
01.2019 - Current
- Tasks included greeting customers, preparing sandwiches to order, handling cash and card transactions, and ensuring the store is clean and organized. I was also responsible for opening the store and counting the cash drawer when the manager needed me to.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Trained new staff on sandwich preparation techniques and customer service standards.
- Managed inventory effectively, minimizing waste through careful stock rotation and ordering.
- Enhanced customer experience by providing personalized recommendations based on preferences.
Program Assistant
NCSU Wellness and Recreation
01.2023 - 01.2025
- Hiring and training other student staff to oversee and officiate recreational sports
- Plan events to offer to students and execute those events using staff and resources at the facilities
- Program the league games for the entire season per specific sport
- Ensure that all facilities are safe for participants and employees nightly
- Overseeing staff, participants and overall safety nightly
Food Assembly/Barista/Cashier/Cook
Maples on Main Cafe
06.2023 - 08.2023
- Provided exceptional customer service, enhancing guest experience and satisfaction.
- Developed seasonal menu items based on customer preferences and trends.
- Maintained the cleanliness of workstations and adhered to health regulations consistently.
- Collaborated with team members to foster a positive work environment and enhance teamwork.
Program Supervisor
NCSU Wellness and Recreation
01.2022 - 01.2023
- Setting up planned events and helping the program assistants organize activities and participants
- Responsible for checking in participants for recreational sport games and ensuring safety and timeliness of games.
- Assess injuries and problem solving
Recreational Basketball Scorekeeper / Official
NC State Wellness and Recreation
01.2021 - 01.2023
- Maintained accurate game statistics and player records during games.
- Operated scoring systems to ensure real-time accuracy of scores and penalties.
- Collaborated with event staff to facilitate smooth game operations and assist with logistics.
Education
Diploma - Parks, Recreation, Tourism And Event Management
North Carolina State University
12-2026
Diploma -
Chase High School
06-2021
Skills
- Leadership
- Communication
- Team Building
- Problem Solving
- Analysis using quantitative and qualitative methods
- Customer service
Certification
- CPR Certified
- BBP & First Aid training
- 4 years of Blood Born Pathogen training as well as first aid with hands on experience
- Infection Control Certification
Timeline
Food Assembly/Barista/Cashier/Cook
Maples on Main Cafe
06.2023 - 08.2023
Program Assistant
NCSU Wellness and Recreation
01.2023 - 01.2025
Program Supervisor
NCSU Wellness and Recreation
01.2022 - 01.2023
Recreational Basketball Scorekeeper / Official
NC State Wellness and Recreation
01.2021 - 01.2023
Sandwich Artist
Subway
01.2019 - Current
Diploma - Parks, Recreation, Tourism And Event Management
North Carolina State University
Diploma -
Chase High School