Jordan Long
Maiden
Overview
11
11
years of professional experience
Work History
Social Media Marketing
Entrepreneurship
10.2020 - 12.2024
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Strategized and developed video content for client's website and social media publications.
- Enhanced customer loyalty and satisfaction by promptly addressing inquiries and resolving issues on social media platforms.
- Reviewed analytics to identify opportunities for improvement and develop strategies to maximize results.
Personal Assistant
Private Employer
04.2019 - 10.2020
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Private Nanny
Care.com
02.2014 - 04.2019
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, read books and assisted children with schoolwork.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Transported children to and from activities using personal vehicle.
- Assisted with housekeeping duties as well as running errands.
- Provided safe transportation to and from school, extracurricular activities and other events.
Front Desk Associate
Chiropractic Office
02.2018 - 01.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Organized front desk area to maintain a professional, organized and welcoming appearance.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Developed strong rapport with returning clients through attentive service and personalized interactions.
- Collected deposits, fees and payments.
- Performed daily bookkeeping tasks, responded to emails and handled insurance.
- Scheduled appointments over phone, in person and via computer for clients and provided confirmation information.
- Managed multiple phone lines, proficiently handling reservations, cancellations and modifications.
Education
Central Piedmont Community College
Charlotte, NC08.2017
Skills
- Efficient in Microsoft Word, Excel, and PowerPoint
- Social media marketing
- Creative idea development
- Customer service
- Data entry
- Reliability
- Excellent communication
- Organizational skills
Timeline
Social Media Marketing
Entrepreneurship
10.2020 - 12.2024
Personal Assistant
Private Employer
04.2019 - 10.2020
Front Desk Associate
Chiropractic Office
02.2018 - 01.2019
Private Nanny
Care.com
02.2014 - 04.2019
Central Piedmont Community College