Jordan Larson
Kannapolis
Summary
Promote culture of efficiency, service and productivity to help team members meet and exceed business targets. Focused on boosting customer satisfaction and grabbing interest with high-quality, organized and attractive goods. Driven leader with good conflict management and organizational skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Manager
Dollar General
Concord, NC
01.2024 - Current
- Led daily store operations, ensuring compliance with company standards and policies.
- Trained and mentored staff on product knowledge and customer service excellence.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Enhanced customer experience by developing promotional displays and merchandising strategies.
Store Manager
Earth Fare Supermarket
Concord, NC
07.2022 - 01.2024
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Grocery Team Leader
Target
Charlotte, NC
08.2018 - 07.2022
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Lead by example and took responsibility for all actions, drive culture of performance excellence.
- Increased total sales for grocery department 21.35% equally +640,000
- Increased sales 15-30% in consumables, adult beverage, produce, deli, frozen, meat and dairy.
- Great vendor relationships including receiving on receiver's off days.
- Generated produce and meat orders.
- Well experienced with cashiering and customer service department.
Sales Associate
Selma Kia
Selma, CA
07.2015 - 08.2018
- Greeted customers at arrival to build positive relationships/form common ground and discuss vehicles.
- Managed sales negotiations and financing options.
- Showcased vehicle features and took customers on test drives in local area.
- Educated customers about sales processes, warranty requirements and service standards.
- Personal record/store record of 19 cars sold in 1 month (8-11 was store average)
Carbon Fiber Laminator
Debotech
Mooresville, NC
02.2011 - 07.2015
- Pressed layers of saturated carbon fiber mat or cloth into molds, smoothed wrinkles and removed air bubbles to fabricate quality product.
- Trimmed excess carbon fiber from edges to remove unnecessary material.
- Created auto parts for luxury/nascar
- Part of the team that produced the 2013 winter olympics bobsled.
Education
High School Diploma -
Lake Norman
Mooresvile05-2010
Skills
- Training and Mentoring
- Attention to Detail
- Merchandising and Display
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Customer service
- Problem-solving
Certification
Serv-Safe Certified
Timeline
Store Manager
Dollar General
01.2024 - Current
Store Manager
Earth Fare Supermarket
07.2022 - 01.2024
Grocery Team Leader
Target
08.2018 - 07.2022
Sales Associate
Selma Kia
07.2015 - 08.2018
Carbon Fiber Laminator
Debotech
02.2011 - 07.2015
High School Diploma -
Lake Norman