Jordan Henry
Monroe
Summary
Molding Machine Operator with expertise in managing injection molding operations. Strong technical skills and focus on quality control ensure optimal machine performance and reduced downtime. Proven track record of implementing process improvements that enhance production efficiency and product quality. Experienced in troubleshooting and maintaining a safe, organized work environment while handling diverse production tasks.
Overview
14
14
years of professional experience
Work History
Mold Operator
Consolidated Metco
Monroe
12.2021 - Current
- Ensured compliance with standard operating procedures for all job performance aspects.
- Monitored production processes to meet product specifications consistently.
- Troubleshot machine malfunctions and executed necessary corrective actions.
- Communicated production schedules and quality issues with cross-functional departments.
- Inspected molds for defects, documenting findings in the logbook.
- Maintained safety standards by adhering to safety procedures and wearing personal protective equipment.
- Identified process inefficiencies and implemented effective corrective measures.
- Conducted routine preventive maintenance on production equipment to enhance performance and reduce downtime.
Delivery Driver
DoorDash
Charlotte
03.2020 - 11.2021
- Ensured timely delivery of packages for optimal customer receipt.
- Complied with company policies related to safe driving practices and procedures.
- Provided excellent customer service throughout the delivery process.
Picker /Warehouse Shipper
Sweetwater Logistics
Indian Trail
09.2019 - 03.2020
- Verified accuracy of picked, packed, and shipped items for customer orders.
- Operated pallet jacks to load and unload materials on delivery vehicles.
- Regularly checked inventory levels to maintain sufficient stock availability.
- Ensured accurate completion of all paperwork for receiving, stocking, and shipping.
- Utilized RF scanners to efficiently scan products during processing.
- Processed customer orders promptly while communicating order status updates.
- Addressed discrepancies between physical counts and system records with supervisors.
- Participated in inventory counts to uphold accuracy standards.
Security Officer/Inbound Receiver
Allied Universal Security Services
Indian Trail
07.2017 - 09.2019
- Maintained accurate logs of all security-related activities to ensure compliance.
- Monitored entrances and exits for unauthorized personnel and prohibited items.
- Greeted staff, guests, vendors, and contractors upon facility entrance.
- Responded to alarms and conducted necessary investigations promptly.
- Completed incident reports to document security or loss prevention occurrences.
- Accurately received incoming shipments from vendors and carriers, ensuring proper documentation.
- Verified purchase orders against invoices for accuracy of materials received.
- Coached new staff on procedures for outgoing and incoming shipments.
Cashier/Office Assistant
Food Lion
Monroe
03.2011 - 09.2017
- Maintained cleanliness of checkout area, including countertops, registers, and floors.
- Processed customer payments accurately through cash, check, credit card, gift card, or automatic debit.
- Resolved customer complaints in alignment with company policy to ensure satisfaction.
- Provided exceptional service while promoting loyalty programs to enhance sales potential.
- Trained and mentored new cashiers on operational procedures and customer service skills.
- Balanced daily transactions using computerized point-of-sale system for accurate reporting.
- Assisted customers over the phone with inquiries regarding store operations and product information.
- Stocked shelves and restocked supplies as needed to maintain optimal merchandise levels.
Education
High School Diploma -
Henry Academy
Morven, NC06-2008
Skills
- Data entry and analysis
- Customer service and support
- Reliability and punctuality
- Time management
- Excel proficiency
- Safety compliance and procedures
- Documentation expertise
- Team collaboration
- Critical thinking and problem-solving
- Material handling and troubleshooting
- Adaptability and flexibility
- Basic mathematics
- Conflict resolution
Timeline
Mold Operator
Consolidated Metco
12.2021 - Current
Delivery Driver
DoorDash
03.2020 - 11.2021
Picker /Warehouse Shipper
Sweetwater Logistics
09.2019 - 03.2020
Security Officer/Inbound Receiver
Allied Universal Security Services
07.2017 - 09.2019
Cashier/Office Assistant
Food Lion
03.2011 - 09.2017
High School Diploma -
Henry Academy