Detail-oriented operator skilled in ensuring safety compliance and enhancing productivity. Known for effective problem-solving skills and a strong ability to mentor team members, driving operational success.
Overview
9
9
years of professional experience
Work History
Lead Operator
Pharr Yarns
Cramerton, NC
04.2016 - 10.2019
Supervised daily operations to ensure efficiency and adherence to safety protocols.
Trained and mentored team members on machinery operation and maintenance procedures.
Implemented process improvements that enhanced production workflow and reduced downtime.
Coordinated with quality control to maintain product standards and resolve issues promptly.
Lead Cashier
Ricks Ole Country Store (Shell Station)
Kings Mountain, NC
02.2011 - 08.2016
Supervised daily cash handling and reconciliation processes to ensure financial accuracy.
Trained new cashiers on register operations and customer service protocols.
Implemented inventory management practices, reducing discrepancies in stock levels.
Developed streamlined checkout procedures, enhancing customer satisfaction and efficiency.
Resolved customer complaints with effective problem-solving techniques, fostering positive relationships.
Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Assisted customers by answering questions and fulfilling requests.
Construction Worker
Mnk Unlimited
Portsmouth, VA
01.2013 - 06.2015
Helped with unloading lumber and materials
Built custom designed decks assisted with the construction and deconstruction of the old and new decks.
Ensured compliance with safety regulations and maintained a clean work environment.
Assisted in the installation of structural frameworks, including walls and roofing systems.