Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jordan Bradberry

Hubert

Summary

Results-driven professional with exceptional customer service skills and a strong focus on teamwork and efficiency. Known for multitasking and maintaining organization in high-pressure environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Crew Member

Bojangles
Swansboro, NC
03.2024 - Current
  • Provided exceptional customer service by promptly addressing inquiries and ensuring satisfaction.
  • Operated kitchen equipment efficiently to prepare menu items according to quality standards.
  • Maintained cleanliness and organization of workstations to comply with health regulations.
  • Assisted in training new crew members on operational procedures and service expectations.
  • Collaborated with team members to ensure timely and accurate order fulfillment during peak hours.
  • Implemented inventory management practices to minimize waste and maintain stock levels.
  • Handled cash transactions accurately while following company policies for financial security.
  • Adapted quickly to changes in menu items and promotions, enhancing customer engagement strategies.
  • Worked front counter, drive-thru and other areas.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Shift Lead

Taco Bell
Swansboro, NC
08.2022 - 09.2024
  • Supervised daily operations, ensuring team adherence to food safety and quality standards.
  • Trained new staff on operational procedures, promoting efficient service and teamwork.
  • Managed inventory levels, coordinating timely restocking of supplies to meet demand.
  • Implemented process improvements that enhanced service speed and customer satisfaction.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Mobile Home Park Manager

Sunshine Acres of Onslow
Hubert, NC
06.2016 - 06.2021
  • Managed tenant relations, addressing concerns and facilitating conflict resolution effectively.
  • Coordinated inspections, ensuring timely identification of issues and adherence to local codes.
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • Developed strong relationships with tenants to foster a sense of community within the mobile home park.
  • Kept properties in compliance with local, state, and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.

Overnight Associate

Handy Mart Gas Station
Cape Carteret
04.2018 - 09.2019
  • Operated fuel dispensers, ensuring compliance with safety protocols and regulations.
  • Processed transactions accurately using point-of-sale systems to enhance customer satisfaction.
  • Maintained cleanliness and organization of store areas to promote a positive shopping environment.
  • Assisted in inventory management by restocking shelves and monitoring product availability.

Bedmaker/House Cleaner

Bluewater Real Estate
Emerald Isle, NC
05.2016 - 08.2019
  • Organized bed linens and supplies for efficient daily operations.
  • Trained new staff on proper bed-making techniques and safety protocols.
  • Ensured consistent quality of bed presentation across multiple properties.
  • Collected, bagged and disposed of trash in rooms.
  • Disassembled furniture in rooms to conduct deep cleaning.
  • Exceeded expectations in maintaining cleanliness around bedsides through regular dusting, vacuuming, and wiping down surfaces as needed.
  • Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
  • Enhanced client satisfaction through detailed attention to specific property requirements.

Crew

McDonald's
Swansboro, NC
10.2014 - 02.2016
  • Operated cash registers and processed customer transactions efficiently.
  • Maintained cleanliness and organization of dining area to enhance customer experience.
  • Collaborated with team to ensure timely food preparation during peak hours.
  • Enhanced speed of service by streamlining order fulfillment processes.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.

Education

High School Diploma -

Swansboro High
Swansboro, NC
06-2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Safety awareness
  • Heavy lifting
  • Valid Driver's license
  • Positive company representation

Accomplishments

    1st Place winner during Trades Day event at Coastal Community College. Welding Category

Certification

  • Microsoft Excel, Access and Word
  • NCCER Certifications in Welding, Carpentry and Masonry

Languages

English
Native or Bilingual
Japanese
Limited Working
Spanish
Elementary

Timeline

Crew Member

Bojangles
03.2024 - Current

Shift Lead

Taco Bell
08.2022 - 09.2024

Overnight Associate

Handy Mart Gas Station
04.2018 - 09.2019

Mobile Home Park Manager

Sunshine Acres of Onslow
06.2016 - 06.2021

Bedmaker/House Cleaner

Bluewater Real Estate
05.2016 - 08.2019

Crew

McDonald's
10.2014 - 02.2016

High School Diploma -

Swansboro High
Jordan Bradberry