Jordan Bradberry
Hubert
Summary
Results-driven professional with exceptional customer service skills and a strong focus on teamwork and efficiency. Known for multitasking and maintaining organization in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Crew Member
Bojangles
Swansboro, NC
03.2024 - Current
- Provided exceptional customer service by promptly addressing inquiries and ensuring satisfaction.
- Operated kitchen equipment efficiently to prepare menu items according to quality standards.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in training new crew members on operational procedures and service expectations.
- Collaborated with team members to ensure timely and accurate order fulfillment during peak hours.
- Implemented inventory management practices to minimize waste and maintain stock levels.
- Handled cash transactions accurately while following company policies for financial security.
- Adapted quickly to changes in menu items and promotions, enhancing customer engagement strategies.
- Worked front counter, drive-thru and other areas.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Shift Lead
Taco Bell
Swansboro, NC
08.2022 - 09.2024
- Supervised daily operations, ensuring team adherence to food safety and quality standards.
- Trained new staff on operational procedures, promoting efficient service and teamwork.
- Managed inventory levels, coordinating timely restocking of supplies to meet demand.
- Implemented process improvements that enhanced service speed and customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Mobile Home Park Manager
Sunshine Acres of Onslow
Hubert, NC
06.2016 - 06.2021
- Managed tenant relations, addressing concerns and facilitating conflict resolution effectively.
- Coordinated inspections, ensuring timely identification of issues and adherence to local codes.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Developed strong relationships with tenants to foster a sense of community within the mobile home park.
- Kept properties in compliance with local, state, and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
Overnight Associate
Handy Mart Gas Station
Cape Carteret
04.2018 - 09.2019
- Operated fuel dispensers, ensuring compliance with safety protocols and regulations.
- Processed transactions accurately using point-of-sale systems to enhance customer satisfaction.
- Maintained cleanliness and organization of store areas to promote a positive shopping environment.
- Assisted in inventory management by restocking shelves and monitoring product availability.
Bedmaker/House Cleaner
Bluewater Real Estate
Emerald Isle, NC
05.2016 - 08.2019
- Organized bed linens and supplies for efficient daily operations.
- Trained new staff on proper bed-making techniques and safety protocols.
- Ensured consistent quality of bed presentation across multiple properties.
- Collected, bagged and disposed of trash in rooms.
- Disassembled furniture in rooms to conduct deep cleaning.
- Exceeded expectations in maintaining cleanliness around bedsides through regular dusting, vacuuming, and wiping down surfaces as needed.
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Enhanced client satisfaction through detailed attention to specific property requirements.
Crew
McDonald's
Swansboro, NC
10.2014 - 02.2016
- Operated cash registers and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Collaborated with team to ensure timely food preparation during peak hours.
- Enhanced speed of service by streamlining order fulfillment processes.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
Education
High School Diploma -
Swansboro High
Swansboro, NC06-2016
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Safety awareness
- Heavy lifting
- Valid Driver's license
- Positive company representation
Accomplishments
1st Place winner during Trades Day event at Coastal Community College. Welding Category
Certification
- Microsoft Excel, Access and Word
- NCCER Certifications in Welding, Carpentry and Masonry
Languages
English
Native or Bilingual
Japanese
Limited Working
Spanish
Elementary
Timeline
Crew Member
Bojangles
03.2024 - Current
Shift Lead
Taco Bell
08.2022 - 09.2024
Overnight Associate
Handy Mart Gas Station
04.2018 - 09.2019
Mobile Home Park Manager
Sunshine Acres of Onslow
06.2016 - 06.2021
Bedmaker/House Cleaner
Bluewater Real Estate
05.2016 - 08.2019
Crew
McDonald's
10.2014 - 02.2016
High School Diploma -
Swansboro High