Joni Rafferty
Smithfield
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
Work History
Server
Low and Slow Smokehouse
Smithfield
08.2024 - 03.2025
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Resolved customer complaints promptly to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Certified Nursing Assistant
WakeMed Raleigh Campus
Raleigh
02.2024 - 08.2024
- Assisted patients with daily living activities and personal hygiene needs.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare team to ensure optimal patient care delivery.
Manager
Flippin' Wings
Clayton
08.2020 - 01.2024
- Assisted in developing operational procedures to enhance team productivity.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Diagnostic Medical Sonography
Johnston Community College
Smithfield, NC05-2026
High School Diploma -
Clayton High School
Clayton, NC05-2020
Skills
- Patient care
- Attention to detail
- Electronic health records
- Time management
- Ultrasound equipment operation
- Certified in CPR
Timeline
Server
Low and Slow Smokehouse
08.2024 - 03.2025
Certified Nursing Assistant
WakeMed Raleigh Campus
02.2024 - 08.2024
Manager
Flippin' Wings
08.2020 - 01.2024
Diagnostic Medical Sonography
Johnston Community College
High School Diploma -
Clayton High School