Jonathan Rogers
MORGANTON
Summary
Accurate quality assurance specialist with several years of experience in the field qa. Sound decision-making and performance analysis talents. Collaborates with groups or work independently with minimal supervision. Proficient in various software packages. A reliable employee that will work whenever he is asked to. Has a history of being dependable. Great with communicating with customers and helping customers out whenever they have a question. Dedicated to improving and always opens open to learning new things.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Blocker/Quality Assurance Specialist
Food Lion
MORGANTON
08.2023 - Current
- Pulled items on the shelves to the front
- Ensured that the store was clean and that water,egg’s and milk were full.
- Assisted customers with any questions they had
- Collaborated with team members to identify areas for process improvement.
- Implemented standard operating procedures for product handling and storage.
- Developed and maintained quality assurance protocols, processes and procedures.
- Analyzed data from inspection results for trends in order to recommend process improvements.
- Maintained knowledge of current industry developments and regulatory requirements for quality assurance purposes.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Assisted in developing training materials related to quality assurance topics.
- Verified accuracy of product documentation such as labels, instructions, warnings.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
Stocker/Cashier
Dollar General
Mount Juliet
04.2023 - 05.2023
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized inventory in the backroom for efficient retrieval and restocking.
- Assisted customers in locating products and answering inquiries promptly.
- Maintained cleanliness and organization of sales floor and storage areas.
- Monitored product expiration dates and removed expired items regularly.
- Collaborated with team members to ensure timely restocking of shelves.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Organized storage areas for efficient use of space.
- Arranged merchandise in an attractive manner to promote sales.
Plant Nursery Worker
Needhams Nursery
Mount Juliet
04.2021 - 01.2023
- Cultivated a variety of plants in optimal conditions.
- Maintained cleanliness and organization of nursery areas.
- Assisted customers in selecting appropriate plants and supplies.
- Operated watering systems to ensure proper hydration of plants.
- Monitored plant health and reported issues to management.
- Propagated new plants through cuttings and seeds.
- Collaborated with team members to improve planting techniques.
- Managed inventory of gardening tools and materials effectively.
- Organized the nursery area according to product type for easy customer access.
- Pruned, trimmed and culled plants to promote proper growth.
- Monitored plant stock levels and restocked shelves accordingly.
- Assisted customers in selecting plants, flowers, and shrubs for their garden needs.
- Handled plants and shrubs with care to avoid damage.
- Operated cash registers accurately during checkout process.
- Applied fertilizer to improve plant health and growth.
- Conducted regular inspections of outdoor growing areas to identify potential problems early on.
- Provided advice to customers regarding planting instructions, soil types and care instructions for plants.
- Restocked shelves with new merchandise items as needed.
- Delivered purchased products to customers' vehicles safely upon request.
- Created displays to promote seasonal products within the store environment.
- Responded promptly to customer inquiries about available products or services.
- Trained new employees on proper techniques for handling plants.
- Harvested fruits, vegetables and herbs from the nursery's gardens when ready for sale.
- Mixed soils and other ingredients together according to specific recipes for different types of plants.
- Identified pests or diseases on plants and implemented appropriate solutions.
- Tied and wrapped plants in preparation for planting.
- Irrigated plants at specific intervals to moisten soil and promote growth.
- Secured breeder seed of parent lines with maximum genetic trueness and quality and documented descriptions of parental lines and hybrids.
Education
Associates Degree - Paralegal Studies
Western Piedmont Community College
Morganton, NC 01.2024 - 04.2026
Mount Juliet High School
Mount Juliet, TNSkills
- Quality assurance
- Data analysis
- Customer service
- Team collaboration
- Process improvement
- Inventory management
- Production optimization
- Stock replenishment
- Professional appearance
- Patience and empathy
- Merchandising expertise
- Product knowledge expertise
- Store cleaning
- Customer feedback management
- Store maintenance
- Problem-solving
- Display maintenance
- Relationship building
- Time management
- Reliability and punctuality
- Merchandise display
- Customer assistance
- Point of sale systems
- Product demonstrations
- Inventory control
- Loss prevention techniques
- Sales promotion
- Promotional displays
Accomplishments
- Part of the Phi Theta Kappa Honors society
Timeline
Associates Degree - Paralegal Studies
Western Piedmont Community College
01.2024 - 04.2026
Blocker/Quality Assurance Specialist
Food Lion
08.2023 - Current
Stocker/Cashier
Dollar General
04.2023 - 05.2023
Plant Nursery Worker
Needhams Nursery
04.2021 - 01.2023
Mount Juliet High School