Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jonathan Rhodes

Jacksonville

Summary

Results-driven sales and customer service professional with a distinguished military infantry background, consistently surpassing sales targets and nurturing strong customer relationships. Skilled in developing and implementing innovative sales strategies that drive significant revenue growth while ensuring exceptional client satisfaction. Recognized for delivering customized solutions tailored to client needs, with meticulous attention to detail and organization. Celebrated for providing a 'Ritz-Carlton' caliber of service, fostering lasting partnerships through outstanding rapport-building skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Professional

Marine Chevrolet Cadillac
12.2024 - Current
  • Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Supervised full-cycle sales delivery process by recruiting top talent and remaining up-to-date on product and system knowledge, customer service and administration.
  • Maintained current knowledge of evolving changes in marketplace.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Stayed current on company offerings and industry trends.
  • Developed, maintained and utilized diverse client base.

Sales Representative

Toyota of New Bern
07.2024 - 12.2024
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Contributed to event marketing, sales and brand promotion.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Kept detailed records of daily activities through online customer database.
  • Negotiated prices, terms of sales and service agreements.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Recorded accurate and efficient records in customer database.
  • Presented professional image consistent with company's brand values.

Salesperson

Stevenson Hendrick Toyota
06.2023 - 04.2024
  • Communicated product features, advantages, and benefits to customers.
  • Utilized problem solving skills to identify customer needs and provide optimal solutions.
  • Developed excellent communication and interpersonal skills by interacting with customers on a daily basis.
  • Analyzed customer feedback to improve the effectiveness of sales processes.
  • Demonstrated ability to stay organized and motivated in a fast-paced environment.
  • Acquired extensive knowledge of product lines, pricing structures, and sales strategies.
  • Worked with management teams to develop annual sales plans, goals, and targets.
  • Adapted to and remained flexible in changing, fast-paced work environment.
  • Negotiated contracts and prices with clients to exceed sales goals.
  • Established relationships with key clients through regular contact and follow-up calls.
  • Tracked market changes and adjusted sales tactics accordingly.

Fast Rope Master

United States Marine Corps
08.2022 - 07.2023
  • Mastered Fast Roping from three different Marine Corps rotary wing vehicles. (Helicopters)

Marine Corps Martial Arts Instructor

United States Marine Corps
03.2022 - 07.2023
  • Encouraged positive behavior among students by modeling appropriate behaviors while leading classes.
  • Motivated students by providing positive reinforcement through verbal praise or awards for outstanding achievements.
  • Assessed student performance during class activities to ensure they are meeting expectations or provide corrective feedback as needed.
  • Provided individualized attention to struggling students with the aim of helping them reach their full potential in martial arts training.
  • Demonstrated advanced techniques for more experienced students who have mastered basic moves.
  • Educated students in unarmed defense via demonstration and hands-on training.
  • Instructed students on proper form, technique and safety protocols when performing martial arts skills.
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Administered exams for students to advance to next belt level.
  • Conducted private lessons with clients seeking specialized instruction from experienced instructors.
  • Taught students proper defense methods with different forms of martial arts.
  • Provided philosophical instruction to students concerning martial arts theory and thought.

Squad Leader

United States Marine Corps
08.2021 - 07.2023
  • Displayed excellent problem-solving abilities by quickly assessing situations and formulating solutions under pressure.
  • Directed maintenance activities for assigned vehicles, equipment, and weapons systems to maintain operational readiness levels.
  • Identified training needs of squad members while providing guidance on professional development opportunities.
  • Lead a team of 12 personnel in conducting reconnaissance missions, utilizing advanced navigation and communication skills.
  • Developed and implemented effective training plans to ensure squad members were proficient in all required tasks.
  • Mentored junior squad members on the proper use of weapons, tactics, and regulations.
  • Demonstrated superior leadership qualities by motivating subordinates through positive reinforcement techniques.
  • Reviewed battle drills regularly ensuring troops maintained proficiency in their execution during exercises.
  • Assessed terrain conditions prior to mission launch determining best routes for successful completion.
  • Participated in urban warfare drills.
  • Evaluated terrain and recorded topographical information in response to mission support.

Platoon Sergeant

United States Marine Corps
07.2018 - 07.2023
  • Directly supervised a team of non-commissioned officers to ensure platoon objectives were met.
  • Facilitated coordination between higher headquarters staff elements and subordinate units regarding mission planning or execution.
  • Monitored physical fitness levels within the platoon ensuring soldiers met standards set forth by regulations.
  • Confirmed platoon readiness for campaigns and missions by conducting pre-combat checks.
  • Developed training plans and conducted platoon level training to ensure proficiency in mission essential tasks.
  • Maintained accountability of personnel and equipment; monitored the performance of subordinate leaders during field exercises.
  • Managed platoon by reviewing administrative, logistical and maintenance reports from subordinates.
  • Conducted effective after action reviews to identify areas for improvement in training, operations, or tactics.
  • Identified opportunities for improvement within the platoon structure through proactive assessment of current processes.

Bartender

Angry Ginger Irish Pub
10.2022 - 06.2023
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
  • Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
  • Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
  • Completed POS transactions, returning currency, coin, and payment cards to patrons.
  • Checked customer identification to verify age requirements for alcohol purchases.

Marine Security Guard

United States Marine Corps
09.2019 - 06.2020
  • Adhered strictly to all post orders issued by superiors relating to mission objectives, operational guidelines, and safety protocols.
  • Responded promptly to requests from senior officials for additional protection services during VIP visits.
  • Developed strong working relationships with local law enforcement agencies to facilitate cooperation in emergency situations.
  • Assisted in developing emergency evacuation plans for staff members at risk of harm due to political instability in host country.
  • Exhibited sound judgment when making decisions regarding the use of force or weapons discharge in accordance with applicable laws and regulations.
  • Analyzed intelligence data related to terrorist organizations operating in the area of responsibility for planning purposes.
  • Conducted surveillance operations, both inside and outside the embassy, to detect any potential threats or suspicious activity.
  • Operated communications equipment including radios, phones, computers and other electronic devices used for transmitting secure messages between embassies worldwide.
  • Applied knowledge of international relations principles to effectively interact with foreign dignitaries and representatives.
  • Executed proactive counterintelligence operations designed to identify potential espionage activities targeting embassy personnel or facilities.
  • Protected classified documents from unauthorized disclosure utilizing established security protocols.
  • Maintained situational awareness concerning possible threats posed by hostile forces operating within AOR boundaries.
  • Enforced physical security measures within the embassy including installation of alarms, locks, barriers and other protective devices.
  • Provided personal protection services for visiting diplomats travelling throughout host nation territory.
  • Utilized problem-solving skills to quickly assess and respond to incidents while upholding diplomatic immunity regulations.
  • Monitored video surveillance systems for suspicious activity around the facility perimeter.
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Enforced standards of conduct, discipline and adherence to laws and directives.
  • Operated in various field environments to defend personnel, equipment and resources from hostile forces.

Education

High School Diploma -

Royse City High School
Royse City, TX
06.2018

Skills

  • Strategic account oversight
  • Business Development
  • Relationship Building
  • Negotiation
  • Complaint Handling
  • Customer relationship building
  • Emotional intelligence
  • Product knowledge
  • Contract negotiation
  • Social selling
  • Cold calling
  • Active listening
  • Referral marketing
  • Customer Retention
  • Process Improvement
  • Product and Service Sales
  • Customer Engagement
  • Territory Management
  • Closing Techniques
  • Networking
  • Sales analytics
  • Sales software proficiency
  • Lead generation
  • Market research
  • Objection handling
  • Sales forecasting
  • Prospecting clients
  • Strong communication
  • Client retention
  • Records Management
  • Negotiation Tactics
  • Client presentations
  • Sales and marketing strategies
  • Upselling and cross selling
  • Closing techniques
  • Business development
  • Lead prospecting

Certification

  • Sales License
  • Top Secret security clearance
  • OC Certification

Interests

  • High-Intensity Interval Training
  • Mindfulness Practices
  • Gym Workouts
  • Yoga
  • Martial Arts
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Sales Professional

Marine Chevrolet Cadillac
12.2024 - Current

Sales Representative

Toyota of New Bern
07.2024 - 12.2024

Salesperson

Stevenson Hendrick Toyota
06.2023 - 04.2024

Bartender

Angry Ginger Irish Pub
10.2022 - 06.2023

Fast Rope Master

United States Marine Corps
08.2022 - 07.2023

Marine Corps Martial Arts Instructor

United States Marine Corps
03.2022 - 07.2023

Squad Leader

United States Marine Corps
08.2021 - 07.2023

Marine Security Guard

United States Marine Corps
09.2019 - 06.2020

Platoon Sergeant

United States Marine Corps
07.2018 - 07.2023

High School Diploma -

Royse City High School
Jonathan Rhodes