Jonathan Manchester
Shelby
Summary
Dynamic and results-driven professional with extensive property management experience at Troon Golf - Mecklenburg County. Expert in tenant relations and lease management, enhancing tenant satisfaction through effective maintenance coordination. Proven track record in streamlining operations and managing budgets, fostering strong vendor relationships to ensure timely service delivery.
A committed property management professional recognized for maintaining high standards and delivering consistent results. Proven in overseeing multifaceted property operations and ensuring regulatory compliance. Known for collaborative team efforts and adaptability in dynamic environments.
Overview
16
16
years of professional experience
Work History
Sr. Property Manger
Troon Golf- Mecklenburg County
08.2018 - Current
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Investigated and resolved any tenant complaints.
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Streamlined property management processes for improved efficiency and cost savings.
Operations Manager
C.S.I. Automotive
03.2009 - 07.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
Education
Bachelor of Science - Mechanical Engineering
CPCC/UNCC
Charlotte, NCSkills
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Staff supervision
- Lease management
- Property management experience
Timeline
Sr. Property Manger
Troon Golf- Mecklenburg County
08.2018 - Current
Operations Manager
C.S.I. Automotive
03.2009 - 07.2018
Bachelor of Science - Mechanical Engineering
CPCC/UNCC
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