Jonathon Frye
Archdale
Summary
Productive and motivated Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor & Head of Safety
EDWARDS WOOD PRODUCTS
Liberty
05.2020 - Current
- Secured multiple promotions in the span of 3 years.
- Managed employees time off, sick days, payroll and emergencies.
- Maintained high morale across the company to promoting teamwork and good relations between all employees.
- Actively auditing company procedures and activities to ensure all protocols and documentations are up to date.
- Supervised daily operations to ensure efficient workflow and team performance.
- Coordinated inventory management processes and maintained stock accuracy.
- Trained new employees on safety protocols and operational procedures.
- Managed scheduling to align workforce availability with production needs.
- Implemented quality control measures to maintain product standards.
- Streamlined communication between departments for improved collaboration.
- Conducted regular evaluations of team performance and provided feedback.
- Facilitated problem-solving sessions to address operational challenges effectively.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Identified areas of improvement and developed strategies to increase efficiency.
- Achieved as high as 40% increase in productivity.
- Reduced turn over by 30%
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Led team of 35 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
- Coordinated maintenance and repair schedules for equipment, ensuring minimal downtime.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Sales Representative
Asheboro AutoMall
Asheboro
09.2019 - 04.2020
- Built strong relationships with customers to enhance satisfaction and loyalty.
- Presented vehicle features and benefits to educate prospective buyers effectively.
- Conducted thorough product demonstrations to showcase vehicle performance.
- Managed the sales process from initial inquiry to final paperwork completion.
- Collaborated with the finance team to streamline customer financing options.
- Utilized CRM software to track leads and customer interactions efficiently.
- Participated in regular training sessions to stay updated on product knowledge.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Machine Operator/Team Leader
Edwards Wood Products
Liberty
05.2018 - 06.2019
- Monitored production processes to ensure quality and safety standards.
- Maintained equipment by performing routine inspections and basic repairs.
- Collaborated with team members to optimize workflow and minimize downtime.
- Loaded and unloaded raw materials and finished products safely.
- Followed safety protocols to prevent workplace accidents and injuries.
- Assisted in training new operators on machinery and operational procedures.
- Adjust machine settings to complete tasks accurately.
- Observe machine operations to detect any problems or defects in the finished product.
- Load raw materials into machines according to specified measurements.
- Inspect finished workpieces to ensure conformance with specifications.
- Troubleshoot malfunctions in equipment or processes.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
Cook/Prep
Sir Pizza
Siler City
02.2016 - 05.2018
- Prepared pizzas using fresh ingredients and traditional cooking methods.
- Maintained cleanliness and organization in the kitchen area.
- Monitored food quality and presentation before serving customers.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in training new staff on kitchen protocols and procedures.
- Managed inventory levels of ingredients and supplies regularly.
- Followed health and safety regulations to maintain a safe work environment.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Resolved customer complaints regarding food quality or services provided.
Education
High school or equivalent -
Jordan matthews high school
Siler CitySkills
- Leadership
- Organizational skills
- Operations management
- Communication
- Dealership experience
- Microsoft excel
- Microsoft word
- Microsoft Office
- Cash Handling
- Inventory Control
- Retail sales
- Warehouse supervisor experience
- Customer Service
- Payroll administration
- Employee training
- Compliance auditing
- Performance evaluation
- Team building
- Workforce scheduling
- Conflict resolution
- Effective communication
- Quality control
- Operational efficiency
- Staff recruitment
- Safety training
- Time management
- Problem solving
- Legal compliance
- Training programs
- Grievance handling and redressal
- Records management
- Policy making and enforcement
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer, Very hard-working, Team player, Good leader, Willing to go above and beyond to rise in any position
Timeline
Operations Supervisor & Head of Safety
EDWARDS WOOD PRODUCTS
05.2020 - Current
Sales Representative
Asheboro AutoMall
09.2019 - 04.2020
Machine Operator/Team Leader
Edwards Wood Products
05.2018 - 06.2019
Cook/Prep
Sir Pizza
02.2016 - 05.2018
High school or equivalent -
Jordan matthews high school