Motivated professional with a strong work ethic and adaptability in fast-paced environments. Proven ability to master new skills quickly and work effectively without supervision. Experienced in wiring light fixtures and HVAC units, consistently delivering high-quality results under pressure. Committed to teamwork and achieving company goals while providing exceptional service.
Overview
21
21
years of professional experience
Work History
Manager
Mcdonald
Ahoskie
06.2024 - Current
Managed staff schedules and coordinated employee training programs.
Conducted regular performance evaluations and provided feedback to staff.
Streamlined workflow processes to enhance service efficiency and quality.
Resolved customer complaints promptly and effectively during peak hours.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.
Led a team of 17 employees, ensuring high productivity and excellent customer service.
Planer Operator/ Maintainer
Ashton Lewis lumber complany
Eure
01.2023 - 05.2024
Operated planer equipment to smooth and shape lumber products.
Followed safety protocols to maintain a secure work environment.
Assisted in setting up machinery for efficient production runs.
Conducted routine maintenance on planing machines to ensure optimal performance.
Loaded and unloaded materials for timely production workflows.
Performed regular maintenance on machinery, including lubrication and cleaning.
Inspected parts for conformance to specifications using precision measuring instruments.
Operated planer machines to shape wood materials according to specifications.
Calibrated cutting tools in order to maintain precise dimensions of cut parts.
Troubleshot mechanical issues with planers and made repairs as needed.
Kept work area clean and organized at all times according to company policies.
Set up equipment and installed tools and fixtures required to carry out production goals.
Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
Removed and replaced worn parts, sandpaper, or shaping tools.
Used oil or grease to lubricate woodworking machines.
Senior Crew Chief
Puroclean Disaster Services
Williamsburg
07.2019 - 10.2022
Supervised daily crew activities during water damage restoration projects.
Trained new team members on safety protocols and equipment usage.
Communicated with clients to address concerns and provide updates.
Maintained documentation of project progress and compliance with regulations.
Settled issues among crew members by addressing problems immediately and mediating disagreements.
Performed administrative tasks such as scheduling shifts, completing paperwork.
Instructed team on proper use of equipment, tools, materials, and supplies.
Conducted regular meetings with staff to discuss work progress or other matters.
Inspected worksites regularly for hazardous conditions or violations of regulations.
Mentored newly hired crew members to prepare each for job roles.
Managed multiple employees in various job tasks throughout phases of project completion.
Firefighter
Farmville Volunteer Fire Department
Farmville
01.2016 - 07.2019
Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
Rescued fire victims and administered emergency medical aid.
Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
Responded to fire and safety-related emergency calls in local area.
Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
Held nozzles and directed streams of fog, chemicals or water to combat fires.
Electrical Technician
creative electic contractors
Farmville
02.2018 - 06.2019
Installed wiring, circuit breakers, and control panels for various projects.
Collaborated with contractors to troubleshoot electrical issues on-site.
Reviewed blueprints and technical drawings to plan installations accurately.
Installed new electrical wiring and equipment in accordance with local codes and regulations.
Worked closely with other technicians to complete projects efficiently.
Tested existing electrical components to ensure proper functioning.
Read and worked from electronic blueprint drawings.
Programmed PLCs for the control of automated machinery.
Installed electrical wiring during remodeling projects.
Repaired faulty wiring or replaced defective parts to restore functionality of circuits and systems.
Utilized specialized tools such as voltmeters, ammeters, ohmmeters to diagnose problems within circuitry.
Climbed towers, worked in confined crawl spaces and worked flexible, non-standard workweek.
Installed, maintained, and repaired electrical wiring, equipment, and fixtures, ensuring compliance with codes.
Volunteer Firefighter
Randolph District Volunteer Fire Department
Cumberland
01.2017 - 06.2019
Responded to emergency calls for fire suppression and rescue operations.
Operated firefighting equipment and tools during emergency situations.
Assisted in maintaining inventory of firefighting gear and equipment readiness.
Participated in community outreach programs to promote fire safety awareness.
Documented incident reports detailing response actions and observations during calls.
Engaged in continuous training to stay current with firefighting techniques and protocols.
Participated in regular drills and training sessions to keep skills up-to-date.
Provided support during hazardous material incidents, including cleaning up spills and containing the area.
Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
Trained continuously to maintain required physical fitness for demanding work.
Driver
Prince Edward Volunteer rescue squad
Farmville
01.2017 - 06.2019
Operated emergency response vehicles to transport personnel and equipment efficiently.