Results-driven technician with proven track record managing complex projects from inception to completion. Skilled in leading cross-functional teams and implementing innovative solutions to achieve project goals. Experienced in project planning, risk management, and stakeholder communication, with strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments, prepared to drive impactful outcomes and lead projects to success.
Overview
14
14
years of professional experience
Work History
Senior PM Tech
Asplundh Tree Expert
09.2022 - Current
Reduced machinery downtime with timely identification and troubleshooting of mechanical issues.
Enhanced equipment efficiency by conducting thorough preventive maintenance inspections and repairs.
Established strong relationships with vendors to secure high-quality replacement parts at competitive prices while minimizing lead times.
Upheld company standards for cleanliness and organization throughout work areas, promoting an efficient workspace for all technicians.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
Collaborated with team members to complete large-scale data entry projects in a timely manner.
Improved internal communication by maintaining accurate contact lists and employee records.
Exhibited excellent time management skills, prioritizing tasks according to deadlines without compromising accuracy levels.
Handled day-to-day accounting processes to drive financial accuracy.
Reconciled accounts and reviewed expense data, net worth, and assets.
Cross-trained existing employees to maximize team agility and performance.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed customized checklists for each piece of machinery, streamlining the inspection process and ensuring no essential tasks were overlooked.
Assisted in training new team members on proper preventive maintenance procedures, fostering a culture of knowledge sharing and teamwork.
Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Used/ New Car Technician
Classic Ford Lincoln of Shelby
08.2019 - 08.2022
Perform maintenance and repair on customer vehicles
Identify problems with vehicles using diagnostic equipment
Plan repair procedures using charts, manuals and experience
Explain automotive repairs / issues to customers
Test the functionality of parts and systems
Enhanced overall workshop efficiency with proper time management and multitasking abilities.
Prioritized high-impact repairs during busy periods, ensuring the most urgent needs were addressed first while managing workload efficiently.
Maintained a clean and organized workspace, contributing to a productive work environment for the entire service department.
Coordinated with parts department to order necessary components for repairs, minimizing delays and ensuring timely completion of services.
Improved customer satisfaction by providing thorough diagnostics and repair services for used vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Painter
JP Painting
03.2018 - 08.2019
Paint the interiors of apartments, condos, townhomes and other multi-family dwellings as required
Work with other construction professionals, such as carpenters, electricians and plumbers, to prepare units for lease
Protect all nearby furnishings and building materials before and during every painting job
Match paint samples for touch-ups and other small projects
Painted surfaces using brushes, spray guns, and paint rollers.
Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Customer Service / Sales
College Hunks Hauling
10.2015 - 03.2018
Meet H.U.N.K. requirements which includes but not limited to, professional attire, exceptional customer service, team player, etc
Safely remove items from clients' homes, offices, and buildings.
Complete Daily Checklists and paperwork.
Train new employees to become Truck Captain.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Provided ongoing coaching and mentoring to the sales team, fostering a positive work environment that promoted professional growth.
Delivered engaging presentations at industry conferences, showcasing unique selling points of products/services offered by the company.
Technician
IES Communications
07.2011 - 10.2015
Operate mobile test equipment in order to detect faulty equipment and perform the necessary repairs.
Maintain, construct and repair the equipment used for electronic communications such as cable televisions, satellites, wireless devices, phones, radio, and broadband equipment.
Work on fiber optic lines, transmitters, antennas, and signal processing equipment.
Installed electrical conduit and wiring for power, controls, and lighting.
Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
Education
High School Diploma -
James Madison High School
Pisgah Forest, NC
10-2012
No Degree - Painting
Schenck Job Corps
Pisgah Forest, NC
10-2012
Skills
Equipment maintenance
Problem-solving skills
Strategic issue analysis
Customer Service
Time management
Organized
Detail-Oriented
Technical computer skills
Communication
Skilled in high-pressure environments
Scope management
Client relationship management
Project planning
Project scheduling
Training and mentoring
Self-awareness
Motivation techniques
Influencing others
Ethical leadership
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.