Jon McGee
Cary
Summary
Dynamic customer service representative with hands-on experience across retail and hospitality sectors. Expertly manages high-volume inquiries and collaborates effectively with teams to ensure seamless operations. A commitment to maintaining high standards of cleanliness and organization reinforces a positive customer experience.
Overview
4
4
years of professional experience
Work History
Crew Member
AMC Theatres
Morrisville
11.2024 - 02.2026
- Provided exceptional customer service to guests during movie screenings.
- Operated point-of-sale systems for ticket and concession sales.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Stocked and replenished snack and beverage supplies to maintain availability for guests.
- Maintained cleanliness and organization in theater and concession areas.
- Collaborated with team members to streamline operations during peak hours.
- Guided guests with inquiries about showtimes and theater amenities.
- Trained new crew members on operational procedures and customer service standards to enhance team effectiveness.
Production Assistant/Camera Crew
Moonblaster's
Atlanta
05.2022 - 05.2024
- Set up and operated camera equipment on set to capture high-quality footage for film and television productions.
- Applied technical proficiency in camera operation, lighting setup, and sound recording to enhance project quality.
- Coordinated production logistics by organizing equipment and props on set to ensure smooth operations.
Crew Member
AMC Theaters
Morrisville
06.2023 - 08.2023
- Delivered exceptional customer service through welcoming guests and managing orders for a positive movie experience.
- Coordinated with team members to enhance food preparation, dishwashing, ticket retrieval, and supply restocking processes.
- Engaged in team meetings and training sessions to deepen menu knowledge and refine customer service skills.
- Ensured cleanliness and organization of workstations and dining areas, promoting health and safety compliance.
Warehouse Worker
Rare Necessity Brand Management
Atlanta
08.2022 - 05.2023
- Packed, labeled, and loaded products for timely shipment to customers, ensuring efficiency in operations.
- Collaborated with team members to organize and optimize warehouse space, enhancing workflow effectiveness.
- Adhered to safety protocols and procedures, maintaining a safe work environment and preventing accidents.
Crew Member
AMC Theaters
Morrisville
06.2022 - 08.2022
- Provided welcoming customer service by greeting guests and enhancing overall movie experience.
- Ensured cleanliness and organization of work stations and dining areas, contributing to safety standards.
- Collaborated with team members to efficiently complete food preparation, dishwashing, ticket retrieval, and supply restocking.
- Engaged in team meetings and training sessions to improve understanding of menu items and service techniques.
Education
H.S. Diploma - General Education
North Atlanta High school
Atlanta, Georgia05-2024
Skills
- Customer Service
- Order management
- Product cross-selling
- Food Preparation
- Health code compliance
- Data entry software
- Maintenance/Cleaning
- Reliability and punctuality
- Influencing skills
- Performance improvement
Hobbies and Interests
- I enjoy gaming
- Streaming
- Basketball
- Creating music beats
Timeline
Crew Member
AMC Theatres
11.2024 - 02.2026
Crew Member
AMC Theaters
06.2023 - 08.2023
Warehouse Worker
Rare Necessity Brand Management
08.2022 - 05.2023
Crew Member
AMC Theaters
06.2022 - 08.2022
Production Assistant/Camera Crew
Moonblaster's
05.2022 - 05.2024
H.S. Diploma - General Education
North Atlanta High school