JON CAVENAUGH
Wilmington
Summary
Forward-thinking Operations Specialist bringing many years of expertise in for industry sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies.
Overview
25
25
years of professional experience
Work History
Operations Specialist
MEGACORP
Wilmington
2021.03 - Current
- Organizational account support applying strong communication and logistics skills to address client issues while utilizing best procedural practices.
- Maintaining all active supply chain logistics.
- Mentoring trainees to ensure company standards are met.
- Assuming managerial responsibilities as an experienced senior employee.
- Mediating conflicts and providing effective resolutions between 3rd party vendors and internal and external customers.
- Creating future freight manifests to post bidding from 3rd party carriers.
- Providing payment details for lumper services and various sheds globally.
- Communicating jointly with Buyers and Purchasing teams to ensure shipment accuracy.
- Creating pro forma invoices and Customs paperwork for international shipments to ensure expedited boarding crossing.
- Maintaining data entry accuracy, assessing travel time, and updating shippers and receivers to mitigate arrival delays and claims.
General Manager of Distribution
AR CORPORATION
Wilmington
2009.05 - 2021.03
- Managed distribution of pharmaceutical glass globally.
- Scheduled staff and managed accounts payable/receivable.
- Oversaw FDA standard compliance at various national and international production facilities.
- Facilitated customer and vendor relations.
- Managed purchasing, monthly reporting, and data entry.
Leasing Manager
THE RUMMEL GROUP
Charlotte
2007.09 - 2009.05
- Maintained a closing ratio of 35 percent.
- Addressed issues with problem-solving tactics at multiple properties.
- Approved applications, assisted with move-in/move-out procedures, and utilized exemplary customer service and communication skills.
- Revitalized lead generation and follow-up procedures.
- Maintained all data entry by utilizing excellent organization skills.
Event Manager / Executive Assistant
ATHLETE & ENTERTAINERS FOR KIDS
Los Angeles
2007.01 - 2007.09
- Procured donations with a net gain of $200,000 over a previous year deficit of $29,000.
- Coordinated press conferences, logistics, and celebrity relations.
- Advised and assisted the Chief Executive Officer.
- Maintained accurate accounting records based on federal 501(c)3 non-profit best practices.
Ticket Operations
UNIVERSITY OF NORTH CAROLINA-WILMINGTON
Wilmington
2005.08 - 2007.01
- Maintained accounting data entry.
- Complied with NCAA regulations and distribution methods.
- Acquired understanding of ticketing software to maintain data and records.
Leasing Consultant / Community Relations
CAMPUS CONNECTION APARTMENTS
Charlotte
2004.05 - 2005.08
- Managed resident relations.
- Mediated conflict between residents.
- Assisted with move-in/move-out procedures.
- Oversaw all data entry, leasing duties, and office tasks.
Courier
HEDRICK & MORTON, L.L.P.
Wilmington
2000.07 - 2003.08
- Assisted with legal research, investigations, and courthouse filings.
- Ran criminal background checks.
- Testified in reference to investigative work.
- Provided heavy legal data entry.
- Provided interpersonal contact and advisement in high-stress situations.
Education
Bachelor of Arts - Parks & Recreation Management, International Business
UNIVERSITY OF NORTH CAROLINA AT WILMINGTON
Wilmington, NCSkills
- Team Leader
- Team-Oriented
- Problem-Solver
- Approachable
- Empathetic
- Articulate
- Direct
- Organization
- Time Management
- Adaptive
Volunteer Experience
NourishNC / Cape Fear Craft Beer Alliance, Free Grocery Program Coordinator, 01/01/20
Timeline
Operations Specialist
MEGACORP
2021.03 - Current
General Manager of Distribution
AR CORPORATION
2009.05 - 2021.03
Leasing Manager
THE RUMMEL GROUP
2007.09 - 2009.05
Event Manager / Executive Assistant
ATHLETE & ENTERTAINERS FOR KIDS
2007.01 - 2007.09
Ticket Operations
UNIVERSITY OF NORTH CAROLINA-WILMINGTON
2005.08 - 2007.01
Leasing Consultant / Community Relations
CAMPUS CONNECTION APARTMENTS
2004.05 - 2005.08
Courier
HEDRICK & MORTON, L.L.P.
2000.07 - 2003.08
Bachelor of Arts - Parks & Recreation Management, International Business
UNIVERSITY OF NORTH CAROLINA AT WILMINGTON