John Stuart Pirrung, III
Charlotte,NC
Summary
With a proven track record at Protech Automotive Solutions, I excel in diagnosing and resolving complex electrical and mechanical vehicle issues, enhancing customer satisfaction through meticulous attention to detail and exceptional service. My expertise spans from advanced diagnostics to comprehensive repairs, underpinned by a strong foundation in preventive maintenance and customer relationship management.
Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.
Overview
17
17
years of professional experience
Work History
Service Technician
Protech Autmotive Solutions
02.2023 - Current
- Diagnosed electrical and mechanical issues on vehicles.
- Traveled to multiple body shops and completed any repairs needed.
- Replaced damaged/broken parts on wrecked vehicles.
- Reprogrammed electrical components that were replaced.
- Items commonly replaced : overhaul front and rear suspension, wiring harness, sub frames, minor and major engine and transmission repair/replacement, airbags, seatbelts, headliner/sunroof removal/replacement, dash removal/replacement.
Service Technician
Randy Marion Buick GMC
08.2020 - 02.2023
- Service technician dealing with mainly mechanical maintenance and interior repair, while also diagnosing customer concerns.
Service Technician
High Point Mitsubishi
09.2019 - 03.2020
- Inspect, troubleshoot, repair, and perform maintenance on vehicles in the shop as well as used cars, additionally, performed state inspections.
Service Technician
Toyota of North Charlotte
10.2012 - 09.2019
- Inspect, troubleshoot, repair, and perform maintenance on vehicles in the shop.
- Service Dispatcher - responsible for filling out requisitions for work from customers and distributing the incoming jobs to the staff in the shop.
- Express Lube - Performed oil changes, state inspections, recommended further work that needed to be done.
- Cashier - Handled customer invoices and payments, responsible for balancing totals at the end of the day.
- Valet - Responsible for bringing cars into the hop and returning to lot as necessary.
Cashier/Cart Attendant
Super Target
07.2008 - 10.2012
- Responsible for checking out customers and balancing cash drawer at the end of the shift.
- Gather shopping carts from parking lot. Empty trash from exterior cans and maintain cleanliness of cart area. Restock shelves with returned items.
Education
N/A
North Carolina State University
Raleigh, NCHigh School Diploma -
Hopewell High School
Huntersville, NC06-2010
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Power tool proficiency
- Repair techniques
- Problem and issue resolution
- Equipment troubleshooting
- OSHA requirements
- Diagnostic testing
- Professional and courteous
- Heavy lifting
- Service reports
- Mechanical aptitude
- Hand tool expertise
- Quality assurance
- Analytical thinking
- Diagnostics expertise
- Time tracking
- Customer relationship management
- Electrical systems
- HVAC systems
- Safety procedures adherence
- Troubleshooting
- Scheduling and coordination
- Diagnostics skill
- Testing and evaluation
- Technical support
- Work documentation
Timeline
Service Technician
Protech Autmotive Solutions
02.2023 - Current
Service Technician
Randy Marion Buick GMC
08.2020 - 02.2023
Service Technician
High Point Mitsubishi
09.2019 - 03.2020
Service Technician
Toyota of North Charlotte
10.2012 - 09.2019
Cashier/Cart Attendant
Super Target
07.2008 - 10.2012
N/A
North Carolina State University
High School Diploma -
Hopewell High School
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