Johnathan Smith
MORGANTON
Summary
With a proven track record at West Carolina Freightliner, I excel in diesel engine maintenance and customer communication, enhancing fleet efficiency and client satisfaction. Skilled in heavy equipment diagnostics and preventive maintenance, I've significantly reduced downtime. My expertise in technical report writing and collaborative problem-solving drives continuous improvement and operational excellence.
Professional technician with focus on heavy machinery maintenance and repair. Known for reliability and adaptability in fast-paced environments, contributing to team success and project completion. Skilled in diagnostics, hydraulic systems, and electrical troubleshooting, consistently ensuring equipment functionality and safety.
Overview
27
27
years of professional experience
1
1
Certification
Work History
HEAVY EQUIPMENT TECHNICIAN
Self-employed
06.2019 - Current
- Maintained detailed service records for each piece of equipment, allowing for accurate tracking of maintenance history and future needs.
- Maintained quality and safety by reporting equipment issues and malfunctions for repairs.
- Delivered consistent quality workmanship while adhering to strict deadlines, minimizing project delays due to equipment failures.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
Heavy Field Service Technician
Carolina CAT
02.2018 - 05.2018
- Enhanced customer satisfaction by resolving technical issues on-site.
- Diagnosed equipment problems to ensure timely repairs.
- Improved service delivery with efficient troubleshooting techniques.
- Conducted routine maintenance for optimal performance of machinery.
Heavy Duty Diesel Mechanic
West Carolina Freightliner
02.2016 - 01.2018
- Demonstrated versatility by servicing a diverse range of heavy-duty diesel equipment, including trucks, buses, construction vehicles, and agricultural machinery.
- Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
- Established trust with clientele through consistent delivery of high-quality workmanship across various makes and models of heavy-duty diesel engines.
- Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
Heavy Diesel Truck Technician
Cooper Kenworth, MHC Kenworth
02.2014 - 02.2016
- Replaced faulty parts with precision, enhancing vehicle safety.
- Performed inspections to identify potential problems and prevent breakdowns.
- Diagnosed and repaired mechanical issues to ensure optimal truck performance.
- Conducted routine maintenance for reliability and longevity of vehicles.
- Troubleshot complex issues, resulting in cost-effective solutions.
- Inspected trucks thoroughly to ensure compliance with safety standards.
- Collaborated with team members to streamline repair processes for better workflow.
- Utilized diagnostic software to accurately identify engine problems.
- Ordered necessary parts to facilitate prompt repairs and maintenance.
- Improved service reliability by staying updated with latest repair techniques.
- Conducted tests post-repair to confirm service quality and functionality.
- Provided technical support to junior technicians, fostering skill development.
- Demonstrated expertise in various truck systems such as engines, transmissions, brakes, and suspension components to provide quality service.
- Maintained a high level of product knowledge by participating in ongoing training programs offered by manufacturers or industry organizations.
- Provided exceptional customer service by clearly explaining technical issues to clients and recommending appropriate courses of action.
- Actively participated in team meetings and discussions to share knowledge of new techniques or technologies, fostering a culture of continuous improvement.
- Collaborated with other technicians to identify complex issues and develop effective solutions.
- Contributed to increased workshop revenue by upselling relevant services when speaking with customers about their vehicles'' needs.
- Enhanced vehicle performance by conducting comprehensive diagnostics and troubleshooting of electrical and mechanical systems.
- Utilized advanced diagnostic equipment to identify faults within complex electronic systems, reducing time spent on trial-and-error troubleshooting methods.
- Assisted in reducing overall costs for the company by identifying opportunities for parts reuse or more cost-effective solutions to common problems.
Heavy Diesel Truck Mechanic
West Carolina Freightliner
06.2002 - 03.2010
- Diagnosed and repaired truck engines to maintain fleet efficiency.
- Conducted regular maintenance checks for improved vehicle performance.
- Enhanced safety by troubleshooting and fixing braking systems.
- Replaced faulty components, restoring optimal functionality.
MACHINIST
NACCO Materials Handling Group
03.1998 - 02.2000
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Used CNC and manual equipment to perform both initial and final machining.
Education
Associate of Applied Science - HEAVY EQUIPMENT AND TRANSPORTATION TECHNOLOGY
Wilkes Community College
Wilkesboro, NC04-2002
Skills
- Diesel engine maintenance
- Heavy equipment diagnostics
- Commercial driver's license
- Preventive maintenance procedures
- Steering system repair
- Customer communication
- Fuel system repair
- Oil change procedures
- Brake system service
- Exhaust system repair
- Proficient in MS office
- Welding and fabrication
- Powertrain repair
- Cooling system service
- Electronic control modules
- Tire and wheel service
- Battery maintenance
- Hydraulic systems repair
- Electrical system troubleshooting
- Air conditioning service
- Technical report writing
- Equipment inspection
- Software updates
- Emission control systems
- Gearbox repair
- Turbocharger repair
- Undercarriage maintenance
- Drive shaft service
- Final drive maintenance
- Vibration analysis
- Fluid analysis
- Clutch system repair
- Diagnostic tool usage
- Hydraulic cylinder repair
- Shop safety procedures
- Transmission repair
- Suspension system maintenance
- Pneumatic system service
- Planetary gear maintenance
- Rollers and compactors operation
- Control valve repair
- Engine overhaul
- Seal and bearing replacement
Certification
- Mobile Air Conditioning Society (MACS) Certification for Refrigerant Recycling and Recovery - Mobile Air Conditioning Society Worldwide.
- Equipment Diagnostic Technician certificate-Various manufacturers or training organizations.
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
- Heavy Duty Brake System Technician Certifications – Brake Manufacturers Council.
- Forklift Operator Certification - Various Accredited Providers.
- Advanced Cardiac Life Support Certification (ACLS)
- First Aid Certification
Timeline
HEAVY EQUIPMENT TECHNICIAN
Self-employed
06.2019 - Current
Heavy Field Service Technician
Carolina CAT
02.2018 - 05.2018
Heavy Duty Diesel Mechanic
West Carolina Freightliner
02.2016 - 01.2018
Heavy Diesel Truck Technician
Cooper Kenworth, MHC Kenworth
02.2014 - 02.2016
Heavy Diesel Truck Mechanic
West Carolina Freightliner
06.2002 - 03.2010
MACHINIST
NACCO Materials Handling Group
03.1998 - 02.2000
Associate of Applied Science - HEAVY EQUIPMENT AND TRANSPORTATION TECHNOLOGY
Wilkes Community College
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