Johnathan Chandler
Wilmington
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
8
8
years of professional experience
Work History
Service Delivery Supervisor
Atlantic Marine
01.2020 - Current
- Demonstrated expert knowledge on marine equipment and accessories.
- Successfully coordinating delivery logistics and providing product demonstrations.
- Built and nurtured professional connections with staff, dealers, and customers.
- Collaborated with other departments to ensure consistent quality of services across all areas of operations.
Sales Representative
Smith Fence
04.2019 - Current
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Marina Manager
Lilly's Bridge Marina
03.2018 - 12.2019
- Facilitated day-to-day marina operations.
- Handled the responsibilities of managing boat rentals.
- Hired qualified personnel based on job requirements.
- Supervised dockhands to ensure proper maintenance of boats and docks.
- Served 250 dry storage members.
Marine Sales
Dixie Camper Sales
08.2017 - 10.2018
- Conducted presentations and product training for dealers and customers.
- Increased profitability while ensuring customer satisfaction by negotiating competitive pricing and favorable terms.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelors Of Science - Health & Physical Education
Pfeiffer University
05.2019
MBA - Administration, M.B.A. & Certificate in Marketing
East Carolina University
GreenvilleSkills
- Interpersonal Skills
- Communication Skills
- Customer Relationship Management
- Marine Equipment Knowledge
- Sales Target Achievement
- CRM Software Proficiency
- Microsoft Office Suite Proficiency
- Decision-Making
- Personnel Management
- Team Collaboration
- Organizational Skills
- Effective Communication
- Operational efficiency
- Incident management
Timeline
Service Delivery Supervisor
Atlantic Marine
01.2020 - Current
Sales Representative
Smith Fence
04.2019 - Current
Marina Manager
Lilly's Bridge Marina
03.2018 - 12.2019
Marine Sales
Dixie Camper Sales
08.2017 - 10.2018
Bachelors Of Science - Health & Physical Education
Pfeiffer University
MBA - Administration, M.B.A. & Certificate in Marketing
East Carolina University
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