John Plumley
Hope Mills
Summary
Dedicated customer service representative with strong problem-solving and transaction accuracy skills. Proven ability to train new team members and meet production targets effectively.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Circle K
Fayetteville
09.2017 - Current
- Assisted customers with inquiries and resolved issues effectively.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory levels and organized stock for efficient access.
- Trained new team members on customer service protocols and procedures.
Factory Production Worker
Mann+Hummel
Fayetteville
09.2020 - 03.2021
- Operated machinery to assemble filtration products efficiently.
- Inspected materials and finished goods for quality compliance.
- Maintained clean and organized work areas for safety.
- Collaborated with team members to meet daily production targets.
Education
High School Diploma -
Douglas Byrd Higb School
Fayetteville, NC08-2016
Skills
- Customer service
- Point-of-sale systems
- Inventory management
- Transaction processing
- Issue resolution
- Conflict management
Timeline
Factory Production Worker
Mann+Hummel
09.2020 - 03.2021
Customer Service Representative
Circle K
09.2017 - Current
High School Diploma -
Douglas Byrd Higb School