John Martin
Davidson
Summary
Dynamic and adaptable manager with 16 years of experience, leveraging proven leadership skills in team environments. Expertise in implementing innovative practices to enhance operational efficiency and foster strong engagement among clients and personnel. Committed to driving results through strategic planning and effective communication, ensuring alignment with organizational goals. Proven track record in cultivating high-performing teams and delivering exceptional service.
Overview
28
28
years of professional experience
Work History
Laboratory Supervisor
Boyle Consulting Engineers
04.2023 - Current
- Managed the intake and processing of incoming client samples, ensuring they are prepared and tested efficiently, which supports timely reporting of results to clients.
- Conducted thorough testing of samples in accordance with ASTM standards, helping to maintain high-quality results and compliance with industry regulations.
- Performed routine maintenance on essential lab equipment and machines in the engineering bay, which contributed to operational efficiency and minimized downtime.
- Developed and delivered training programs for new hires and existing employees on lab guidelines and sample testing procedures, ensuring a well-informed team capable of meeting testing standards.
- Interfaced with clients to foster strong working relationships, which allowed for effective communication and support on upcoming projects.
- Implemented process improvements that streamlined workflows and reduced turnaround times.
- Managed inventory of lab supplies, facilitating timely procurement and cost-effective resource allocation.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
Digital Content Manager
Comscore (formerly Rentrak)
01.2016 - 01.2021
- Managed a team responsible for acquiring and regulating digital content essential to the growth and analysis of product placement/branded content across media platforms.
- Established an advancement track for Digital Content Associate, ensuring a clear understanding of expectations and professional goals.
- Key personnel for overall management of digital content acquisition including program development, regulatory processes, interdepartmental bridging and ensuring analytical growth.
- Assisted in development and implementation of request and tracking database for all client and analyst requests.
- Developed Key Performance Indicator to track and report on an array of department efficiencies and issues.
- Created and implemented an auditing system for programming to ensure optimal usage of recording hours and storage.
- Created and implemented an issue tracking system to record various problems and rectifications of video and systems.
- Worked with client Brand teams to ensure brand and product data was up to date to ensure accurate reporting.
- Comscore is a third party source for planning, transacting and evaluating media across platforms: digital, linear TV, over-the-top and theatrical viewership.
Video Assets Manager
Rentrak (formerly ITVX)
01.2013 - 01.2016
- Lead collaborator with Vobile inc. in the development of a new video recording system interface and back-end structure for use by operations.
- Assisted in building and establishing a video server to house video files for daily use and short-term storage, which created a more streamlined workflow resulting in a 20% increase in overall expediency in analysis and reporting.
- Established and implemented digital video workflow manual to assist current employees and new hires with understating a comprehensive video system and its functionality.
- Collaborated with Client Services Department to establish a focused capability statement for interdepartmental communication.
- Interfaced directly with clients to assist with brand exposure and analysis.
- Rentrak was a global media measurement and research company that served the entertainment industry. Rentrak was acquired by Comscore in February 2016.
Video Assets Manager Product Analyst/Lead Trainer
ITVX
01.2005 - 01.2013
- Developed and implemented standardized training curriculum for new analysts.
- Lead Trainer responsible for training all new hires in utilizing proprietary measurement and analysis application as well as backend system tools and site.
- Responsible for continued training and continuing education of all analysts to ensure skill uniformity and general preparedness for advancement.
- Built and integrated in-house recording system to capture programming for analysis and review.
- Performed front end quality assurance testing on system releases. Coordinated directly with developer and staff to ensure releases and testing did not affect work output.
- Established remote video recording system in an international co-location facility, resulting system was fully remote.
- ITVX was a global leader in measuring branded entertainment analytics, insights and research across TV, Movies, Internet and Social Media. ITVX was acquired by Rentrak in August 2013.
Staff Manager
New York Athletic Club
01.2002 - 01.2006
- Responsible for training incoming staff at NYAC summer facility (Traver’s Island) on all procedures, safety, and customer service expectations.
- Responsible for end of season logistical reports resulting in an increase in productivity and an enhanced workflow.
- The New York Athletic club is a private athletic and social club located in New York City, renowned in sports such as wrestling, fencing, judo, water polo, rowing, and track and field.
Lead Bookseller (Floor Supervisor)
Barnes and Noble Inc.
01.1998 - 01.2002
- Responsible for training all incoming floor personnel in multiple aspects of store procedure and customer service.
- Created and implemented rapid closing procedure focusing on accentuating team strengths and minimizing individual weaknesses.
- Resulting in closing time becoming 50% more efficient.
- Implemented sales procedures for Bargain department, increasing sales by 30% during my tenure as department lead.
- Barnes and Noble Inc. is an American bookseller. The Bayside location was a pillar of the community for over 20 years.
Education
High School Diploma -
Francis Lewis High School
01.1998
Skills
- Leadership
- Training
- Data Management
- Key Performance Indicators
- Quality Control
- Problem-Solving
- Custom Digital Platforms: Snapstream, Adtracker, Slingbox digital interface
- Cisco AnyConnect VPN
- Microsoft Access
- Equipment management
- Microsoft Word
- Microsoft Excel
- Microsoft Teams
- Virtual Platforms
- Staff management
PROFICIENCIES
- Leadership: Instilling a sense of confidence and ownership amongst all members of the team.
- Training: Strong desire in sharing knowledge and encouraging the development of others to achieve mutual professional goals.
- Technical: Experience in preparing, developing and analyzing custom digital platforms to produce quality data.
PROFESSIONAL DEVELOPMENT
- Leadership Workshop Skillsoft online courses 2018-2020
- Remote Working course Skillsoft online courses 2020
PERSONAL
- James Fraction Electrical Engineer/NASA
- T: 240-565-9500
- E: jimfraction@yahoo.com
Timeline
Laboratory Supervisor
Boyle Consulting Engineers
04.2023 - Current
Digital Content Manager
Comscore (formerly Rentrak)
01.2016 - 01.2021
Video Assets Manager
Rentrak (formerly ITVX)
01.2013 - 01.2016
Video Assets Manager Product Analyst/Lead Trainer
ITVX
01.2005 - 01.2013
Staff Manager
New York Athletic Club
01.2002 - 01.2006
Lead Bookseller (Floor Supervisor)
Barnes and Noble Inc.
01.1998 - 01.2002
High School Diploma -
Francis Lewis High School