Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOHN LEM

Raleigh

Summary

As a seasoned entrepreneur and former owner of USPRINT, INC, I excel in fostering robust customer relationships and driving revenue growth. My expertise in financial management and strategic sales initiatives, coupled with a strong entrepreneurial spirit and attention to detail, has consistently enhanced profitability and team performance.

Developed critical decision-making and strategic planning skills in fast-paced business environment. Proven ability to manage projects and lead teams efficiently, ensuring effective outcomes. Looking to transition into new field, leveraging these transferable skills to drive success in collaborative and innovative setting.

Motivated business professional bringing 30 plus years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.

Overview

17
17
years of professional experience

Work History

Business Owner

USPRINT, INC
02.2008 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.

Education

Associate of Science - Electrical Engineering

San Jose State University
San Jose, CA
06-1989

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Entrepreneurial personality

Timeline

Business Owner

USPRINT, INC
02.2008 - Current

Associate of Science - Electrical Engineering

San Jose State University
JOHN LEM