Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Langston

Goldsboro

Summary

Dynamic and results-driven professional with a proven track record at Sasser Home Builders, Inc. Excels in customer service and teamwork, enhancing sales floor organization and product engagement. Recognized for implementing process improvements that streamlined operations, showcasing strong problem-solving skills and reliability in fast-paced environments.

Overview

30
30
years of professional experience

Work History

Sales Associate

Sasser Home Builders, Inc.
03.2012 - Current
  • Assisted customers by providing product information and recommendations.
  • Maintained clean and organized sales floor for optimal customer experience.
  • Processed sales transactions efficiently using point-of-sale system.
  • Supported inventory management through stock organization and tracking.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Cashier Team Lead

Dee's Diner
07.2014 - 05.2023
  • Supervised daily operations, ensuring efficient cash handling and customer service standards.
  • Trained and mentored new cashiers, enhancing team performance and service quality.
  • Implemented process improvements that streamlined checkout procedures and reduced wait times.
  • Coordinated staff schedules to optimize coverage during peak hours, improving customer satisfaction.
  • Conducted regular audits of cash registers, ensuring accuracy in transactions and accountability among staff.
  • Resolved customer inquiries and complaints promptly, fostering positive dining experiences.

Delivery Specialist

Jenkins Gas Company
10.1999 - 08.2013
  • Coordinated delivery schedules to ensure timely product distribution across multiple regions.
  • Optimized route planning using advanced logistics software to enhance efficiency and reduce transit times.
  • Mentored junior team members in best practices for safe handling and transportation of goods.
  • Implemented process improvements that increased on-time delivery rates and reduced operational delays.

Laborer

City Of Goldsboro
03.1995 - 10.1999
  • Operated heavy machinery to complete construction tasks efficiently.
  • Assisted in site preparation and cleanup, ensuring safety compliance.
  • Collaborated with team members to optimize workflow and productivity.
  • Maintained tools and equipment, performing routine inspections and repairs.

Education

Associate of Arts - Business

Wayne Community College
Goldsboro, NC

High School Diploma -

Eastern Wayne High School
Goldsboro, NC
06-1992

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Timeline

Cashier Team Lead

Dee's Diner
07.2014 - 05.2023

Sales Associate

Sasser Home Builders, Inc.
03.2012 - Current

Delivery Specialist

Jenkins Gas Company
10.1999 - 08.2013

Laborer

City Of Goldsboro
03.1995 - 10.1999

Associate of Arts - Business

Wayne Community College

High School Diploma -

Eastern Wayne High School

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John Langston