John King
Hillsborough
Summary
Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving environments, excelling in meeting goals and motivating team members. Renowned for reliability and results-focused approach.
Overview
5
5
years of professional experience
Work History
Full Time Manager
Men's Wearhouse
Durham
11.2023 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Completed daily paperwork and computer entry of sales data as established by management.
- Trained and developed new employees for ease of transition into team.
Sales Associate
Old Navy
Durham
01.2020 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Orange High School
Hillsborough, NC06-2023
Skills
- Workload balancing
- Deadline management
- Strategic planning
- Goal setting
- Task delegation
- Relationship building
- Good judgement
- Client relations
- Upselling
Volunteer Work
- Volunteered at concession stands to raise money for the community (Civitans Club).
- Traveled to Louisiana to help clean up the community after Hurricane Helene (First Baptist Church).
Timeline
Full Time Manager
Men's Wearhouse
11.2023 - Current
Sales Associate
Old Navy
01.2020 - 06.2023
High School Diploma -
Orange High School
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