Skilled Automotive Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with 30 years in the field. Excellent planning and problem-solving abilities.
Overview
36
36
years of professional experience
Work History
Center Manager
Velocity Auto Group
11.2023 - Current
Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
Introduced various initiatives aimed at improving employee engagement levels within the workplace which led to reduced turnover rates amongst staff members.
Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Business Development Manager
McCarthy Tire
08.2012 - 10.2023
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Developed process to analyze customer feedback to incorporate insights into product development strategies.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Communicated product quality and market comparisons by creating sales presentations.
Organized promotional events and interacted with community to increase sales volume.
Sales Manager
Carolina Tire
06.1988 - 07.2012
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Built relationships with customers and community to establish long-term business growth.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.