Summary
Overview
Work History
Education
Timeline
Generic

John D'Amato

Huntersville,NC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

25
25
years of professional experience

Work History

Loan Officer

Tri Pointe Connect
11.2022 - Current

Loan Officer

Silverton Mortgage
01.2022 - 11.2022
  • Origination of 1st mortgage purchase loans in 15 states utilizing company leads, affiliate builders and Real Estate agents
  • Determine appropriate programs based on client’s financial needs
  • Loan programs include FNMA/FHLMC, Jumbo Non-Conforming, FHA, VA and USDA

Sales Manager

Interfirst Mortgage
07.2021 - 01.2022

Senior Loan Officer

Cardinal Financial
02.2016 - 07.2021
  • Origination of 1st mortgage refinance and purchase loans in 15 states utilizing company leads
  • Determine appropriate programs based on client’s financial needs
  • Loan programs include FNMA/FHLMC, Jumbo Non-Conforming, FHA, VA and USDA

VP – Mortgage Operations Manager

Bank of America
04.2008 - 03.2014
  • Provided senior leadership for staffing levels up to 340+ associates in the LAS Call Center.
  • Responsible for all single point of contact teams for the Freddie Mac investor segment.
  • Developed 5 teams to address Bankruptcy, Litigation and Mediation specific accounts helping increase productivity while raising efficiencies in the department.
  • Accountable for execution of SLA as mandated by the Office of the Comptroller of the Currency and investor regulations.
  • Maintained investor measurable at a meets or exceeds.
  • Identified gaps in call reporting leading to new process increasing call handle time and raising effectiveness.
  • Directed managers and CRMs on end to end process for default servicing including collections, refinance, forbearance, modification, short sale, Deed In Lieu and foreclosure.
  • Translated high level strategies into operational and tactical actions to ensure results.
  • Implemented new processes with Program Management to address SIAI for GSE division to ensure compliance with investor directives.

Operations Manager

Nationwide Mortgage
01.2001 - 10.2007
  • Responsible for management of all business operations including origination, processing, closing and marketing.
  • Originated $8.7 million monthly across multiple channels (FNMA/FHLMC/FHA/VA/Non-Prime)
  • Managed Operations associates consisting of 30 Loan Officers, 6 Processors, 2 Underwriters, 20 Telemarketers and 2 Title Agents across 3 locations (2 in Florida and 1 in New Hampshire).
  • Monitor performance to ensure productivity levels within established standards.
  • Implemented operation policies and procedures to ensure compliance with State and Federal regulations and internal compliance requirements.
  • Conduct various assessments and audits to ensure department procedures are achieving accurate and desired results.
  • Responsible for scheduling funding disbursements for all approved loans.
  • Responsible for monitoring staff productivity and provide ongoing feedback and training.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Education

Associate of Arts - Business Management

Florida Atlantic University
Boca Raton, FL
05-1989

Timeline

Loan Officer

Tri Pointe Connect
11.2022 - Current

Loan Officer

Silverton Mortgage
01.2022 - 11.2022

Sales Manager

Interfirst Mortgage
07.2021 - 01.2022

Senior Loan Officer

Cardinal Financial
02.2016 - 07.2021

VP – Mortgage Operations Manager

Bank of America
04.2008 - 03.2014

Operations Manager

Nationwide Mortgage
01.2001 - 10.2007

Associate of Arts - Business Management

Florida Atlantic University

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John D'Amato