JOHN COX
Elkin
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
13
13
years of professional experience
Work History
Regional Banking Manager
Wells Fargo
12.2021 - Current
- Major duties include:
- Coaching and developing team
- Calling clients to learn about and increase the customer experience
- Overseeing day to day operations of the branch
- Partnering with leadership to implement strategies to drive branch revenue
- Overseeing and leading the team around risk management
Branch Manager
First Horizon
07.2016 - 12.2021
- Major duties include:
- Overseeing day to day operations of the office
- Conducting business calls with new/current business clients
- Monthly audits of tellers and vault
- Inputting business and personal loan applications
- Employee coaching and development
Branch Manager
Regional Finance
12.2015 - 07.2016
- Major duties include:
- Underwriting applications up to $6000.00
- Training new employees
- Problem solving with customers to help get them out of default status
- Overseeing the day to day operations of the office
Assistant Manager
10.2013 - 12.2015
- Work 40 hours a week. Major duties include:
- Making collection calls
- Taking payments
- Underwriting applications up to $2500.00
- Pulling/Reading credit reports via Equifax
- Closing personal loans/explaining insurance products
- Holding weekly staff meeting to find strategic ways to increase growth and profit for the office.
6th Grade Teacher
Mineral Springs Middle School
08.2012 - 10.2013
- Teaching science to 6th grade students
- Responsible for preparing lesson plans
- Girls basketball coach
Education
Bachelor of Science - Middle Grades Education, Science
Winston Salem State University
Winston Salem, NC05.2012
Skills
- Efficient in:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Workday
- CRV
Timeline
Regional Banking Manager
Wells Fargo
12.2021 - Current
Branch Manager
First Horizon
07.2016 - 12.2021
Branch Manager
Regional Finance
12.2015 - 07.2016
Assistant Manager
10.2013 - 12.2015
6th Grade Teacher
Mineral Springs Middle School
08.2012 - 10.2013
Bachelor of Science - Middle Grades Education, Science
Winston Salem State University
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