John Belmont
Winston-Salem
Summary
Dynamic and customer-focused professional with a proven track record at Let's Pet, excelling in animal handling and outstanding customer service. Recognized for effectively managing inventory and enhancing client retention through creative problem-solving and communication skills. Committed to delivering quality experiences while maintaining attention to detail in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Pet Advisor
Let's Pet
06.2022 - 03.2025
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Pizza Delivery Driver
Chanello's Pizza
05.2021 - 09.2021
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Food Delivery Driver
Insomnia Cookies
01.2021 - 05.2021
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Developed and maintained professional relations between customer, store personnel, and company.
Education
Bachelor of Arts - English Literature
James Madison University
Harrisonburg, VA05-2018
Skills
- Creativity and innovation
- Sales and marketing
- Animal handling
- Communication
- Issue resolution
- Customer service
- Time management skills
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Pet Advisor
Let's Pet
06.2022 - 03.2025
Pizza Delivery Driver
Chanello's Pizza
05.2021 - 09.2021
Food Delivery Driver
Insomnia Cookies
01.2021 - 05.2021
Bachelor of Arts - English Literature
James Madison University
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