John Agen
HIGHPOINT
Summary
Motivated and reliable individual with a strong work ethic and hands-on mindset. Experienced in customer service and fast-paced environments, with strong communication, problem-solving, and attention to detail. Known for being dependable, a team player, and able to learn quickly while maintaining quality and safety. Seeking an opportunity to contribute skills, grow within a company, and deliver great results
Overview
7
7
years of professional experience
1
1
Certification
Work History
Garage Door Technician
Custom Door And Gate
Greensboro
01.2023 - Current
- Installed and repaired residential and commercial garage doors efficiently.
- Diagnosed mechanical issues using industry-standard tools and techniques.
- Conducted regular maintenance checks to ensure optimal system performance.
- Provided exceptional customer service during consultations and service calls.
- Ensured compliance with safety regulations during installations and repairs.
- Explained customer service options available for repair or replacement of a wide range of products.
- Programmed remotes and keypads to operate garage doors.
- Replaced broken panels in order to restore functionality of the door.
- Provided routine maintenance services for existing garage door systems including lubrication of moving parts.
- Adjusted tension on springs to ensure proper functioning of the door.
Overnight Stocker
Walmart
High Point
11.2018 - 03.2022
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized backroom inventory to facilitate efficient restocking processes.
- Assisted in unloading delivery trucks and distributing items to appropriate sections.
- Collaborated with team members to optimize stocking schedules and routines.
Skills
- Installation techniques
- Mechanical diagnostics
- System maintenance
- Customer service
- Safety compliance
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Adaptability
- Commercial door service
- Electrical wiring
- OSHA compliance
- Heavy lifting
- Mechanical Inspections
- Excellent communication
- Collecting measurements
- Safety protocols
- Safety regulations
- Problem-solving
- Quality control
- Hand tools
- Power tools
- OSHA 30 certified
- Forklift certified
- Aerial lift certified
- Some welding
Certification
- OSHA 30 certified
- Forklift certified
- Aerial Lift certified
Timeline
Garage Door Technician
Custom Door And Gate
01.2023 - Current
Overnight Stocker
Walmart
11.2018 - 03.2022