Joelle Numan
Qwick
High Point
12
years of professional experience
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating a memorable dining experience for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintaining focus and positive attitude in stressful situations and high-volume environments.
Work History
Server
4 Years 6 Months- Managed large volume of orders while maintaining attention to detail and accuracy.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Bartender
1 Year 9 Months- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
2 Years 4 Months- Mixed and served beverages to ensure customer satisfaction and enhance bar experience.
- Implemented systematic organization and cleanliness protocols in bar area to support efficient operations.
- Provided excellent customer service, responding promptly to customer requests and inquiries.
Supervisor
2 Years 9 Months- Achieved compliance with safety and health regulations through effective oversight of daily operations.
- Secured consistent stock availability by monitoring inventory levels and coordinating with suppliers.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Skills
Exceptional customer service
Guest engagement
Cleanliness standards
Strong work ethic
Memory retention
Timeline
Server
Qwick
03.2020 - 09.2024Read More
Bartender
Truth Lounge
04.2015 - 01.2017Read More
Bartender
Risqué Gentleman’s Club
01.2013 - 05.2015Read More
Supervisor
Freddys Frozen Custard And Steakburger
09.2012 - 06.2015Read More