Jody Jameson
Charlotte
Summary
Providing adequate. Professional. And immediate service to customers is a priority. Along with obtaining professional etiquette, and consistent communication with clients. By adapting to the situation, to obtain the goals of the customer.
Overview
2
2
years of professional experience
Work History
Receptionist
Governor Morehead school for the blind
Raleigh
10.2016 - 10.2018
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled appointments for clients, customers, and other visitors.
- Responded to inquiries from internal staff members regarding office operations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Updated daily log book with information about visitors entering the premises.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Managed company database and ensured the accuracy of contact information.
Education
Some College (No Degree) -
Central Piedmont Community ColSchool For The Blind
Charlotte, North CarolinaSkills
- Office management
- Document organization
- Database management
- Appointment scheduling
- Multi-line phone handling
- Customer service
- Conflict resolution
- Time management
- Communication skills
- Team collaboration
- Attention to detail
- Problem resolution
- Adaptability to change
- Information accuracy
- Multi-line telephone skills
- Visitor and customer relations
- Greeting and seating clients
- Multitasking
- Typing speed
- Telephone and email etiquette
- Resourcefulness
- Proofreading
- Microsoft office proficiency
- Reliability
- Verbal communication
- Dependability
- Greet visitors
- Excellent communication
Languages
English
Full Professional
Spanish
Professional
Affiliations
Has a strong desire and passion for music. Whether it’s releasing. Producing. Or just performing in general. Along with intellectual conversations, and learning in all subjects.
Timeline
Receptionist
Governor Morehead school for the blind
10.2016 - 10.2018
Some College (No Degree) -
Central Piedmont Community ColSchool For The Blind