jodi Garland

• In charge of processing all incoming shipment from stockroom to sales floor
• Works with team to help achieve sales goals
• Keeps stock room running efficiently and productively by ensuring merchandise stays neat, organized for easy replenishment
• Answers incoming phone calls and helps provide customers detailed product information and helps with any questions that may arise

• Hired, trained, and coached employees

• Followed and enforced all company policies and procedures

• Created weekly schedules

• In charge of social media (Facebook and Instagram)

• Organized racks and displays to maintain visual appeal of store

• Performed accounts receivable duties including invoicing, cash application, issuing credit memos, reconciliations and responding to customer requests for documentation
• Successfully established effective systems for record retention by creating database for daily correspondence tracking
• Managed incoming and outgoing calls
• Received, sorted, and distributed incoming mail
• Monitored and maintained office supplies and ensured office equipment was properly maintained and serviced
• Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development
• Verified documentation for coding certification
• Pricing and Signing Lead

• Hired, trained, and coached employees
• Followed and enforced all company policies and procedures
• Created the weekly schedules
• In charge of social media (Facebook and Instagram)
• Organized racks and displays to maintain visual appeal of store
• Stocked shelves and supplies
• Organized racks and displays to maintain visual appeal of store
• Developed positive customer relationships through friendly greetings and excellent service
• Coordinated and oversaw timely execution of sign setup and removal for entire store

• Executed cash transactions quickly and accurately
• Processed credit cards, checks, gift cards and coupons
• Counted paper currency, change, credit card receipts, checks and totals against print-outs for accuracy
• Reconciled postage stamps, Western Union, money orders, vending machines, change redemption machines and register tills
• Reconciled refunds/voids daily
• Assisted customers in order to resolve problems with sales, dissatisfaction with service or product and any other issues