Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

J White

Greenville,NC

Summary

Dedicated professional with a strong background in customer service and problem-solving, honed at Loves Travel Stop. Proven ability to enhance customer satisfaction through efficient oil changes and preventative maintenance. Dependable and responsible, consistently meeting packing quotas at Amazon while maintaining a safe work environment. Skilled in fluid checks and effective communication.

Developed technical skills and systematic approach to problem-solving in fast-paced automotive environment. Demonstrates attention to detail and commitment to maintaining equipment and ensuring optimal performance. Seeking to transition into new field, leveraging mechanical knowledge and customer service capabilities.

Offering strong understanding of mechanical systems and genuine enthusiasm for automotive care, eager to learn and develop in professional environment. Contributes problem-solving abilities and willingness to acquire new technical skills through practical experience and training. Ready to use and develop mechanical aptitude and customer service skills in service advisor role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lube Technician

Loves Travel Stop
10.2022 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

Lumber Yard Associate

Lowes Home Improvment
03.2022 - 10.2022
  • Prepared custom orders by cutting wood pieces to exact specifications requested by customers.
  • Assisted in reducing inventory shrinkage by conducting regular cycle counts and reporting discrepancies.
  • Contributed to positive customer experiences, promptly addressing issues or concerns as they arose.
  • Safely operated heavy machinery such as forklifts and loaders, minimizing accidents within the workplace environment.
  • Demonstrated strong product knowledge, staying informed about industry trends and new product offerings relevant to the lumber yard business.
  • Increased customer satisfaction through providing expert advice on lumber selection and usage.

Packing Associate

Amazon
01.2022 - 04.2022
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
  • Maintained a clean and safe work environment, adhering to company policies and OSHA regulations.
  • Managed multiple tasks simultaneously while maintaining focus on prioritizing urgent orders effectively.
  • Trained new hires on proper packing techniques, fostering a culture of continuous improvement within the team.

Education

High School Diploma -

James Hunt Highschool
Wilson, NC
06.2022

Skills

  • Customer service
  • Dependable and responsible
  • Problem-solving
  • Fluid checks
  • Inventory management
  • Order fulfillment
  • Teamwork and collaboration
  • Upselling
  • Invoice preparation
  • Friendly and helpful
  • Honest and dependable

Accomplishments

  • Achieved results by completing tasks with accuracy and efficiency.
  • Supervised team of 7 staff members.

Certification

  • forklift certification, lowes - 2022-
  • L1-L3 loves travel stop
  • cpr certification

Timeline

Lube Technician

Loves Travel Stop
10.2022 - Current

Lumber Yard Associate

Lowes Home Improvment
03.2022 - 10.2022

Packing Associate

Amazon
01.2022 - 04.2022

High School Diploma -

James Hunt Highschool

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J White