Jocie Barahona
Raleigh
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
10
10
years of professional experience
Work History
Bartender Shift Manager
Cuya cocktail bar
09.2023 - 08.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Mezcalito restaurant
08.2022 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Uncle Julios
07.2017 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Host
El Rodeo restaurante
06.2014 - 12.2014
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Riverside High School
Durham, NC01.2019
Skills
- Scheduling Staff
- Upselling strategy
- Ordering Supplies
- Payment Processing
- Multilingual in [Spanish]
- Beverage making
- Highly reliable
- Cleanliness standards
Timeline
Bartender Shift Manager
Cuya cocktail bar
09.2023 - 08.2024
Bartender
Mezcalito restaurant
08.2022 - 08.2023
Server
Uncle Julios
07.2017 - 01.2019
Host
El Rodeo restaurante
06.2014 - 12.2014
High School Diploma -
Riverside High School
Similar Profiles
Sabeel AhmadSabeel Ahmad
Captains at Malibu Cocktail Bar and KitchenCaptains at Malibu Cocktail Bar and Kitchen
Carolina NewmanCarolina Newman
Server at Shaka Sushi and Cocktail BarServer at Shaka Sushi and Cocktail Bar
Dan McMahonDan McMahon
Bar & Food Supervisor at Zanzibar Cocktail BarBar & Food Supervisor at Zanzibar Cocktail Bar