Jocelyn Long
Mount Airy
Summary
Dynamic and resourceful professional with a strong academic record and exceptional problem-solving skills. Adept at multitasking and fostering teamwork, ensuring a positive experience for clients and colleagues alike. Quick learner with solid computer skills. Professional studies within Veterinary and Agriculture Science with basic Real Estate and Dental studies. Eager to work and dedicated to goals!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinary Paid Intern
Dobson Veterinary Hospital
05.2024 - 08.2024
- Maintained records of calls, emails, and visits to the office.
- Shadowed vet during surgeries, animal visits/ care, and all other daily animal visits.
- Prepared shots, filled prescriptions, and provided information to customers.
- Maintained a clean work area after every visit and closing shift.
- Tool stool samples and prepared for lab.
- Organized animal/ customer records.
- Assisted holding animals for shots, samples, trimming, etc.
Customer Service/Retail Cashier
Walmart
01.2022 - 12.2022
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
Work Study Assistant Teacher
Surry Community College
08.2021 - 12.2022
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and graded projects.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Created lessons and online testing materials to facilitate remote learning.
Customer Service/Retail Cashier
Lowes Hardware
01.2021 - 12.2021
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.
- Worked with floor team and managers to meet wide range of customer needs.
Fast Food Crew Member
McDonald's
03.2019 - 10.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
Crew Team Member
East Coast Wings
08.2018 - 02.2019
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Checked and restocked utensils and condiments in appropriate locations for guests.
Education
Bachelor of Science - Agriculture
North Carolina State University
Raleigh, NC05-2025
Bachelor of Arts - Transfer Student
Surry Community College
Dobson, NC12-2022
Skills
- Problem-solving
- Multitasking and organization
- Quick learner
- Computer skills
- Verbal and written communication
- Interpersonal and social skills
- Creative and resourceful
- Scheduling
- Strong academic record
- Teamwork
Certification
Real Estate 75 hour course
Timeline
Veterinary Paid Intern
Dobson Veterinary Hospital
05.2024 - 08.2024
Customer Service/Retail Cashier
Walmart
01.2022 - 12.2022
Work Study Assistant Teacher
Surry Community College
08.2021 - 12.2022
Customer Service/Retail Cashier
Lowes Hardware
01.2021 - 12.2021
Fast Food Crew Member
McDonald's
03.2019 - 10.2020
Crew Team Member
East Coast Wings
08.2018 - 02.2019
Bachelor of Science - Agriculture
North Carolina State University
Bachelor of Arts - Transfer Student
Surry Community College
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