Jocelyn Cabrera Carvajal
Asheboro,NC
Summary
Experienced with patient care and dental procedure support, ensuring smooth clinic operations, Effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, patient care quality and efficiency. Looking forward to learning more to improve my practice since patient care is very important to me. and is the career path I strive for. I am willing to learn and receive any feedback from superiors and peers. Proactive and goal-oriented professional with excellent time management and problem-solving skills, Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to professional growth. Over 6 years at Zekos, excelling in loyalty ,staff training and customer service management. Proven ability to improve team efficiency and guest satisfaction through effective workflow processes and strong leadership. Bilingual communicator skilled in cash handling and operational oversight, consistently achieving high-quality service delivery.
Experienced with managing server teams to ensure efficient and high-quality service. Utilizes strong organizational skills to coordinate schedules and streamline operations. Track record of improving team performance through effective training and mentorship. Experienced with photography management, including team leadership and project oversight. Utilizes strong organizational skills to streamline workflows and enhance productivity. Knowledge of advanced photography techniques and industry trends. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable customer experiences. Overall always willing to learn and better myself and my work with a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Assistant Manager
Zekos
10.2019 - 06.2025
- Greeted customers warmly, enhancing satisfaction and loyalty over 6 years.
- Trained and mentored new staff on operational standards and customer service protocols.
- Implemented efficient workflow processes to optimize team performance and reduce wait times.
- Collaborated with management to develop strategies for enhancing menu offerings and promotional events.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Coordinated shift schedules to optimize staffing levels during peak hours while minimizing labor costs.
- Cultivated warm relationships with regular customers.
- Supervised daily operations to ensure exceptional service quality and guest satisfaction.
- Bilingual Hospitality
Photography Manager
Cherry Hill Photography Programs
04.2023 - 05.2024
- Led photography team to execute creative projects, ensuring alignment with client vision and brand standards.
- Developed and implemented workflow processes, enhancing team efficiency and project turnaround times.
- Mentored junior photographers, providing training on techniques, equipment usage, and best practices.
- Analyzed client feedback to refine service offerings and improve overall customer satisfaction ratings.
- Organized photoshoot schedules, coordinating with clients, models, and stylists to ensure smooth operations.
- Enhanced client satisfaction by delivering high-quality photographic services and products.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Consistently met sales targets through efficient portfolio presentations that showcased the full range of photography services offered.
- Maintained an organized digital archive of images, ensuring easy accessibility for future projects or reference.
Education
High School Diploma -
Sunrise School of Dental Assisting
Greensboro, NC12-2023
High School Diploma -
Asheboro High School
Asheboro, NC06-2022
Skills
- Staff training and development
- Dental impressions
- X-ray processing
- Dental radiography
- Team collaboration
- Equipment sterilization
- Treatment room setup
- Guest service
- Verbal and written communication
- Customer service management
- Shift planning
- Organization
- Team leadership
- Money handling
Accomplishments
- Led implementation of digital x-ray system, optimizing workflow
- Improved exam room setup and breakdown, improving overall efficiency
- CRP Certified
- X-Ray Certified
- Bilingual
Certification
CRP Certified
X-Ray Certified
Languages
Spanish
Full Professional
Timeline
Photography Manager
Cherry Hill Photography Programs
04.2023 - 05.2024
Server/Assistant Manager
Zekos
10.2019 - 06.2025
High School Diploma -
Sunrise School of Dental Assisting
High School Diploma -
Asheboro High School
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